Facilitating retail sales of cellular phones and wireless services to the general public
Creating additional sales opportunities through creative marketing campaigns
Continually increasing knowledge of telecommunications products and services
Observing retail sales reps selling process, teaching best practices and ensuring delivery of top-tier customer service
Developing and monitoring action plans for the accomplishment of daily/month sales goals
Prepare Wireless Specialist reviews with approval from the District Sales Manager
Facilitate new hire sales training program and ensuring that required elements are completed
Pre-screening of job applicants and conducting all interviews
Hiring of new employees with approval from the District Sales Manager
Conduct disciplinary action plans as need with approval from the District Sales Manager
Manage shift scheduling
Wireless Sales Representative
Russell Cellular
06.2025 - 12.2025
Promote retail sales of cellular phones, tablets, watches and other devices along with wireless services to the general public while demonstrating outstanding customer service
Create additional sales opportunities through VZEngage by contacting current customers via phone and text
Develop continuous knowledge of wireless products and services, demonstrate equipment capabilities
Handle daily store operations such as opening/closing, inventory control, cash management, and various administrative duties
Administrative Assistant/Inventory Specialist
Five Star Inventory Solutions
09.2024 - 06.2025
Answer all incoming calls
Handle all incoming and outgoing mail, maintain the filing and faxing of all paperwork
Conduct monthly physical counts of inventory, audits to resolve shortages, overages and damages
Utilize inventory management software to record product data, vendor info and shipment details