Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Taylor McGloin

Rocky Hill,CT

Summary

I'm a highly motivated sales expert with extensive customer service and experience. I'm also an outgoing sales professional with a track record of driving increased revenue, improving the buying experience and elevating the company's profile with targeted markets. I've been consistently recognized for sales performance and excellence in customer service. I believe much of my skill in the field comes from the mentorship I've received and hours of personal development I've put in. I look forward to continuing the journey.

Overview

19
19
years of professional experience

Work History

Sales Associate

Axe Elite
08.2023 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs. Currently 6th in commission, out of 90 sales reps.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a assistance when issues occurred.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings, pricing details, promotions, installations process, and contract terms.
  • Surpassed monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

High School Teacher

Manchester High School
07.2021 - 06.2023
  • Increased student comprehension by incorporating real-world examples and hands-on activities into lessons.
  • Enhanced students'' critical thinking skills through the use of engaging topics and problem-solving exercises.
  • Collaborated with colleagues to develop interdisciplinary lesson plans, connecting subjects for a more cohesive learning experience.
  • Established a positive classroom environment by setting clear expectations and fostering open communication between students and teachers.

Store Manager

Aldo's Bakery And Ice Cream Shop
06.2019 - 06.2020
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee training and retention plan, reducing staff turnover rates and increasing satisfaction.

Sales Associate

Bob Thomas Ford
10.2018 - 05.2020

- Developed and grew CRM of customers for purchase and lease of new and used vehicles.

- In charge of special marketing projects and customer solutions.

Waiter and Bartender

Brazi's Italian Restaurant
09.2010 - 03.2017
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Personnel Administrator

U.S. Marine Corps
09.2004 - 09.2010
  • Maintained records in coded military programs.
  • Developed group leadership skills and public speaking.
  • Developed strong work ethic and discipline.
  • Multiple awards and citations.

Education

Certificate - Education 7-12

State of CT Dept of Education
Hartford, CT
06.2021

Bachelor of Arts - Psychological Sciences

University of Connecticut
Storrs, CT
05.2017

Skills

  • Client Account Management
  • Promotional Support
  • Upselling
  • Business Development
  • Product Sales
  • Contract Preparation
  • Problem-Solving
  • Teamwork and Collaboration
  • Exceptional Customer Service
  • Complex Problem-Solving
  • Sales Expertise

Accomplishments

Published during college for Psychology study

Fundraised $12,000 alone during opera dinner concert

Finalist for Innovation Quest: Business Idea Competition

Timeline

Sales Associate

Axe Elite
08.2023 - Current

High School Teacher

Manchester High School
07.2021 - 06.2023

Store Manager

Aldo's Bakery And Ice Cream Shop
06.2019 - 06.2020

Sales Associate

Bob Thomas Ford
10.2018 - 05.2020

Waiter and Bartender

Brazi's Italian Restaurant
09.2010 - 03.2017

Personnel Administrator

U.S. Marine Corps
09.2004 - 09.2010

Certificate - Education 7-12

State of CT Dept of Education

Bachelor of Arts - Psychological Sciences

University of Connecticut
Taylor McGloin