Taylor McKenzie
Bakersfield,CA
Summary
Spirited Treatment Coordinator with talents in effectively communicating, managing production calendars and handling insurance policy concerns. Creative and personable with the capability of putting together simple presentations to assist patients in finding the best treatment and payment options. Outstanding phone and email etiquette. Flexible Treatment Coordinator with expertise in dental treatment plans and dental procedures. HIPAA compliant and committed to helping patients feel comfortable with presented treatment plans and overall dental office atmosphere.
Overview
4
4
years of professional experience
Work History
Treatment Coordinator
Capital Dental Group
11.2023 - Current
- Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
- Assisted dentists in the development of customized treatment plans, ensuring optimal patient outcomes.
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Educated patients on proper oral hygiene practices, promoting long-term dental health and wellbeing.
Consultant of Bar
Stockdale Country Club
08.2022 - 09.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender/Server
Applebee's Grill + Bar
04.2020 - 07.2022
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Certification of Completion - Dental Assisting
Central California Dental Academy
Bakersfield, CA04.2024
Associate of Science - Allied Health
Taft College
Taft, CA12.2023
Skills
- Office Administration
- Treatment Planning
- Exam Room Preparation
- Dental knowledge
- Patient Care Coordination
- ASL Fluency
Timeline
Treatment Coordinator
Capital Dental Group
11.2023 - Current
Consultant of Bar
Stockdale Country Club
08.2022 - 09.2023
Bartender/Server
Applebee's Grill + Bar
04.2020 - 07.2022
Certification of Completion - Dental Assisting
Central California Dental Academy
Associate of Science - Allied Health
Taft College
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