Taylor Miller

• Food loss
• Reviewed inventory discrepancies, enhancing accuracy and reducing potential losses.
• Communicate with GM/ DOR
• Conducted daily briefings to communicate specials and operational updates to staff.
• Assisted in training new employees on shift operations.
• Verified that cash drawers contained correct amounts of money during opening and closing shifts.
• Supervised and led employees, fostering productivity and ensuring high customer service standards.
• Resolved customer complaints promptly and professionally.
• Provided exceptional customer service and maintained a positive attitude throughout the shift.
• Maintained an organized work environment by delegating tasks to staff.
• Checked orders for quality and completeness.
• Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
• Delegated tasks to employees and monitored activities and task completion.
• Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
• Inspected food preparation areas to ensure proper sanitation standards were met at all times.
• Monitored employee performance to ensure compliance with company policies and procedures.
• Upheld company standards and compliance requirements for operations.
• Adhered to all health code regulations while preparing food items for customers.
• Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
• Managed daily workflow and scheduled staff, ensuring optimal coverage during peak times.
• Planned and managed resources to consistently meet production, quality, and cost goals.
• Scheduled staff shifts, considering peak times and individual availability.
• Trained, managed and motivated employees to promote professional skill development.
• Directed and supervised staff performance.
• Used Point of Sale register system to complete transactions.
• Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
• Managed daily operations, client relations and IT.
• Collaborated with company departments to guarantee cohesive branding and strategic product placement.

• Ensuring guest satisfaction
• Upselling liquor
• Upselling food
• Mindful of food cost
• Teamwork
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• Responsible for Foh

Assisted customers with product selection and inquiries on the sales floor.

Processed transactions efficiently using point-of-sale systems.

Resolved customer complaints to ensure satisfaction and loyalty.

• Maintained merchandise displays to enhance visual appeal and organization.
• Collaborated with team members to ensure stock availability and replenishment.
• Conducted inventory checks to maintain accurate stock levels and records.
• Trained new associates on sales techniques and customer service standards.
• Guest experience 100%
• Contact to higher management with issues
• Intake issues with online order indescreptionies
• Participated in promotional events to drive sales and engage customers.