Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
background-images
Taylor Ogle

Taylor Ogle

Flagstaff,AZ

Summary

Dynamic customer service professional with a strong work ethic and integrity, experienced at PetSmart and Alorica. Proven ability to enhance customer satisfaction through effective issue resolution and support. Skilled in operating cash registers with excellent accuracy and adept at managing high call volumes while maintaining patience and empathy.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

PetSmart
04.2013 - 06.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Call Center Representative

Alorica
08.2013 - 01.2014
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Sales Floor Associate

Target
09.2010 - 07.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.

Education

High School Diploma -

Butler University
Indianapolis, IN

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Accomplishments

Graduated High School with Academic Honors.

Routinely praised for work with customers.

Great work ethic.

Certification

CPR

Timeline

Call Center Representative

Alorica
08.2013 - 01.2014

Cashier

PetSmart
04.2013 - 06.2014

Sales Floor Associate

Target
09.2010 - 07.2013

High School Diploma -

Butler University

Similar Profiles

CREATE PROFILE