Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Branker

Levittown

Summary

Dynamic and dedicated professional with extensive experience at Calda Pizzeria and Restaurant. Proven track record in customer service and problem-solving, enhancing order accuracy, and customer satisfaction. Recognized for flexibility and teamwork, consistently contributing to operational efficiency while maintaining a clean and safe dining environment. Quick learner with strong communication skills.

Overview

9
9
years of professional experience

Work History

Food Delivery Driver

Calda Pizzeria and Restaurant
Levittown
05.2021 - Current
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout the interaction with both restaurant staff members and customers.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
  • Handled cash transactions accurately, maintaining financial integrity during each shift.
  • Contributed to team performance by covering additional shifts when needed, demonstrating flexibility, and commitment to company goals.

Food Expeditor

Calda Pizzeria and Restaurant
Levittown
05.2017 - 05.2021
  • Trained new expeditors and food runners according to company policies and standards.
  • Demonstrated strong knowledge of menu items, regularly assisting servers with questions regarding ingredients, or allergens when needed.
  • Improved order accuracy with a thorough review of each dish before serving to customers.

Restaurant Busser

Calda Pizzeria and Restaurant
Levittown
06.2016 - 05.2017
  • Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Worked quickly, communicated with other staff, and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Education

Associate of Arts - Food Service Administration Restaurant Management

Nassau Community College
Garden City, NY
05-2022

Skills

  • Customer service
  • Problem solving
  • Hardworking and responsible
  • Quick learner
  • Excellent communication
  • Flexible schedule
  • Late shift availability

Timeline

Food Delivery Driver

Calda Pizzeria and Restaurant
05.2021 - Current

Food Expeditor

Calda Pizzeria and Restaurant
05.2017 - 05.2021

Restaurant Busser

Calda Pizzeria and Restaurant
06.2016 - 05.2017

Associate of Arts - Food Service Administration Restaurant Management

Nassau Community College

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