Taylor Nenson
DeBary,FL
Summary
Highly-motivated Team Leader with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Asset Protection Team Leader
Target
Casselberry, FL
06.2020 - Current
- Prepared detailed reports outlining the results of investigations into losses due to fraud or employee dishonesty, as well as well-written reports detailing shoplifting and attempted theft.
- Implemented measures designed to increase awareness among associates about the importance of protecting company assets.
- Detained shoplifters and contacted local law enforcement for immediate assistance.
- Analyzed data trends in order to identify potential areas of vulnerability or risk.
- Created a team of Asset Protection Associates through recruitment, interviewing, training, scheduling, and performance evaluation.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Monitored store operations for compliance with safety, security, and loss prevention regulations.
Target Security Specialist
Target
Orange City, FL
02.2018 - 06.2020
- Implemented customer and associate safety protocol to prevent safety issues.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at store locations.
- Provided friendly and professional assistance to employees, visitors and customers.
- Investigated all reported incidents involving customers or employees that could result in financial loss.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Conducted audits on high-value items to ensure accuracy of inventory records.
Sales Associate
Target
Orange City, FL
04.2017 - 02.2018
- Built and maintained relationships with peers and upper management to drive team success.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
Bachelor of Arts - Sociology
Stetson University
Deland, FL05-2020
MBA - Project Management
Southern New Hampshire University
Hooksett, NHSkills
- Incident Reporting
- Access Control
- Policy Enforcement
- Loss Prevention Strategies
- Report Writing Skills
- Customer Support
- Team Training
- Risk Management
- Trend Analysis
- Inventory Management
Timeline
Asset Protection Team Leader
Target
06.2020 - Current
Target Security Specialist
Target
02.2018 - 06.2020
Sales Associate
Target
04.2017 - 02.2018
Bachelor of Arts - Sociology
Stetson University
MBA - Project Management
Southern New Hampshire University
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