Taylor Nguyen
Gardena,CA
Summary
My background has instilled a deep commitment to safety, consistency, and continuous improvement which represent core values that align with the quality assurance standards in food production. Eager to contribute to a mission-focused organization by ensuring product integrity, supporting audit readiness, and upholding consumer trust through rigorous QA practices.
Overview
4
4
years of professional experience
Work History
Medical Administrative Assistant
Beach Cities Ear, Nose and Throat Surgeons
Torrance, California
08.2023 - Current
- Managed and organized high-volume appointment scheduling, demonstrating the ability to handle multiple priorities and deadlines.
- Ensured complete accuracy in client documentation and data entry.
- Maintained and updated digital records to streamline internal communication and operations, paralleling skills that demonstrate team collaboration.
- Identified and implemented workflow improvements that enhanced efficiency and reduced client wait times, demonstrating proactive problem-solving applicable to campaign logistics.
- Built strong rapport with clients (patients), to uphold clear communication; following areas of account management and client service in advertising roles
Intern- Non-Profit Organization
Project Access Resource Centers
Torrance, CA
08.2022 - 05.2023
- Assist with the planning and implementation of diverse programs. ( e.g. AfterSchool, teen, senior, adult, and health programs )
- Develop engaging marketing materials to promote services, such as the creation of flyers, newsletters, and marketing materials to promote onsite services.
- Reported issues in a timely manner with accurate descriptions and steps to reproduce them.
- Develop targeted outreach strategies to boost participation in vital services.
- Set specific goals for projects to measure progress and evaluate end results.
Provider
In-Home Supportive Services (IHSS) - LA County Social Services
03.2022 - 01.2023
- Advocated for recipients' autonomy, implementing personalized care strategies that fostered a supportive environment, promoting dignity and self-reliance.
- Managed recipients' health needs, medication schedules, and dietary requirements, ensuring comprehensive care and well-being..
- Cleaned and organized the client's living quarters to make living conditions more hospitable.
- Devised creative solutions to overcome mobility challenges, empowering recipients to engage more fully in daily activities and hobbies.
- Provided clients with communication assistance, typing correspondence, and obtaining information for them.
Education
Bachelor of Science - Community Health Education
California State University, Long Beach
Long Beach05.2023
Associate of Arts (A.S.) - Biological and Physical Sciences
El Camino College
Torrance, CA06.2021
Skills
- Appointment scheduling
- EMR Software
- Digital record management and efficiency
- HIPAA Compliance knowledge
- Team collaboration
- Client documentation
- Insurance verification
- Problem solving
Student Projects
- 'Diabetes Prevention and Wellness' Health Education Program Proposal, HSC 402, Identification and application of concepts unique to community health education; Examination of theoretical foundations, marketing and promotion techniques, and application of health education strategies., Collaborated in a mock 12-month research project based on the development of a health education program regarding improving the health of Southern Californians. (Focus: Type II Diabetes in Compton, CA), The Health Education Program included 8 sections in which address the community health problem of Type II Diabetes: Problem Justification, Community Organization Assessment, Program Goal and Objectives, Implementation Plan, Scope of Work, Marketing Strategies, Evaluation Plan, Budget justification.
- 'Nutritional Health Curriculum for College Students', HSC 440, Identification and application of Health Science concepts for the development of appropriate curriculum based upon an analysis of individual, school and community needs and interests., Collaborator in the development of a Nutrition Based Health Curriculum for College Students. Integrate cultural needs, age issues, and differing abilities into the development of the 'Evaluation of Food Insecurity'., My focus on the project was to critically evaluate theoretical models describing health promotion, risk reduction and behavior change.
Timeline
Medical Administrative Assistant
Beach Cities Ear, Nose and Throat Surgeons
08.2023 - Current
Intern- Non-Profit Organization
Project Access Resource Centers
08.2022 - 05.2023
Provider
In-Home Supportive Services (IHSS) - LA County Social Services
03.2022 - 01.2023
Bachelor of Science - Community Health Education
California State University, Long Beach
Associate of Arts (A.S.) - Biological and Physical Sciences
El Camino College
Similar Profiles
Wende "Juliana" MefferdWende "Juliana" Mefferd
Revenue Cycle Specialist at Proliance Surgeons- Bellevue Ear Nose And ThroatRevenue Cycle Specialist at Proliance Surgeons- Bellevue Ear Nose And Throat
Melissa CassesseMelissa Cassesse
Surgery-scheduler at Ear Nose & Throat Surgeons of Western New EnglandSurgery-scheduler at Ear Nose & Throat Surgeons of Western New England
Melissa MolinaMelissa Molina
Surgery Scheduling Coordinator/Prior Authorization Specialist at Sonoran Ear Nose Throat and AudiologySurgery Scheduling Coordinator/Prior Authorization Specialist at Sonoran Ear Nose Throat and Audiology
Ayah IiadatAyah Iiadat
Customer Service at Islamic Center of SouthbayCustomer Service at Islamic Center of Southbay
Briana DavisBriana Davis
Receptionist at Swiss Post SolutionsReceptionist at Swiss Post Solutions