Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Norrell

Hoover,AL

Summary

Dedicated professional with strong organizational skills and effective communication. Experienced in managing reservations and enhancing guest experiences in fast-paced environments. Proven track record in customer service and team collaboration, contributing to operational efficiency and seamless guest interactions.

Overview

2
2
years of professional experience

Work History

Hostess

Walkons
Birmingham, Alabama
04.2025 - Current
  • Welcomed guests with a warm smile as they arrived at the restaurant. upon arrival, seating them promptly.
  • Greeted and seated guests promptly in a fast-paced dining environment.
  • Managed reservation systems to streamline guest flow and improve service efficiency.
  • Collaborated with servers and kitchen staff to promptly address guest needs.
  • Monitored wait times and communicated updates to guests effectively.
  • Maintained cleanliness and organization of entrance and waiting area.
  • Developed familiarity with menu items to assist guests with recommendations.
  • Handled phone inquiries to schedule and confirm reservations, record takeout orders, and answer service questions.

Event Staff

Perfect Game Co.
Hoover, Alabama
06.2024 - 08.2025
  • Coordinated with vendors to secure necessary supplies and equipment for successful event execution.
  • Monitored event flow and resolved issues swiftly to maintain seamless operations.
  • Collaborated with team members to enhance overall event experiences.
  • Provided customer service support to attendees, ensuring questions were answered and concerns addressed promptly.
  • Assisted in event setup and breakdown to ensure smooth operations.
  • Assisted with event setup and breakdown in designated areas to facilitate operations.

Education

High School Diploma -

Oak Mountain High School
Birmingham, AL
05-2027

Skills

  • Reservation management
  • Menu knowledge
  • Customer service
  • Team collaboration
  • Effective communication
  • Organizational skills
  • Time management
  • Conflict resolution

Timeline

Hostess

Walkons
04.2025 - Current

Event Staff

Perfect Game Co.
06.2024 - 08.2025

High School Diploma -

Oak Mountain High School
Taylor Norrell