Taylor Perez

• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
• Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
• Developed strong relationships with repeat customers through friendly service interactions.
• Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.

Emptied trash cans and recycling bins to keep building clean and free of germs.

• Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
• Moved furniture for cleaning and set up for special events.
• Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
• Replaced and refilled paper towel and toilet paper dispensers for users convenience.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Kept building spaces premises clean inside and outside.
• Maintained a well-organized supply closet for easy access to necessary tools.