Taylor Rooks
Atmore,MD
Summary
Dedicated assistant general manager/dog trainer with a history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Positive attitude and well-organized with strong knowledge of diverse dog breeds, temperaments and genetic-based behaviors .
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Sobo Doggie Daycare & Mucky Paws Spa
02.2022 - Current
- Oversaw day-to-day operations of a daycare/boarding/training facility which may involve duties such as daily cleaning or business maintenance, updating reservations , assisting with drop off/pickup processes and managing staff and closing duties
- Worked hands on with many different canine breeds administering meds, food, and caring for their general well being
- Completed payroll weekly
- Created business files on google docs and word to log business statistics
- Completed cleaning and managerial duties such as responding to emails, phone calls, and voicemails
- Completed inventory monthly
- Maintained documentation of daily meals & meds
- Maintained canine living areas such as kennels, suites, play areas and grooming salon
- Strong knowledge of many different breeds, genetic/breed based behaviors and general care
- Completed grooming needs such as baths, desheds, nail trims, ear cleanings and teeth brushing.
Assistant General Manager
WaterWorks Dog Resort And Training
05.2020 - 02.2022
- Evaluated canines to determine temperaments, abilities and aptitude for training.
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Modified undesirable behaviors with use of successful and safe behavior modifications techniques.
- Observed dogs closely to understand individual needs and behaviors.
- Monitored animal health, attention and behavior during training sessions.
- Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
Education
Associates of applied science -
Community College of Baltimore County
Baltimore, MD05.2022
High School Diploma -
Western High School
Baltimore, MD05.2020
Skills
- Customer service skills
- Expert Communicator
- Mid-level mechanical skills
- 3 years of Managerial experience
- Accurate assessments of dog behavior
- Chemical cleanliness certification
- Excellent patience & problem solving skills
- Clear Verbal Communication
SOCIAL MEDIA
@Trainwtaylor on TikTok and Instagram.
Timeline
Assistant General Manager
Sobo Doggie Daycare & Mucky Paws Spa
02.2022 - Current
Assistant General Manager
WaterWorks Dog Resort And Training
05.2020 - 02.2022
Associates of applied science -
Community College of Baltimore County
High School Diploma -
Western High School
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