Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
Waitress
Taylor Roup

Taylor Roup

Server
Las Vegas,NV

Summary

Hi I'm Taylor, 36M and from Southern California originally. I

moved out to the city 3 months ago and have been working

on the family farm and for a friends Plumbing Business on

and off since the pandemic started. I'm always trying to

improve my skills as a motivated server with an engaging

personality and flexible approach. As a bartender I am

friendly and good at anticipating customer needs with

classic/craft cocktail knowledge. My availability is open, part

or full time. If you think this is a good fit let me know what

you think by reaching out! Thank you for your time and

consideration.

Overview

6
6
years of professional experience

Work History

Server

Irish Bank
01.2020 - 03.2020
  • Answered customers' questions, recommended items, and recorded order information.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Bartender/Server

Swiss Louis
05.2019 - 11.2019
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Bartender

Calzones
09.2017 - 05.2019
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Assisted with inventorying beverage stock and bar supplies.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Expeditor

Vine
01.2014 - 08.2016
  • Confirmed proper placement of products and side items while implementing special instructions.
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Assisted wait staff with timely food delivery and guest requests.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Assisted customers with carry-out service.
  • Trained new expeditors and food runners according to company policies and standards.


Education

Some College (No Degree) - Hotel, Motel, And Restaurant Management

Saddleback College
Mission Viejo, CA

Skills

  • Dining Customer Service
  • Greeting and Seating Guests
  • Hospitality Service Expertise
  • Menu Memorization
  • Service Prioritization
  • Anticipating Guest Needs
  • Beverage Preparation
  • Age Verification
  • Menu Item Recommendation
  • Food Sales and Promotion
  • Special Requests and Substitutions
  • Order Accuracy and Delivery
  • Cool Under Pressure
  • Check Payment Processing
  • Cash Handling
  • Cash Register Operations
  • Patron Experiences

Languages

  • English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Your task is not to foresee the future, but to enable it.
Antoine de Saint-Exupéry

Timeline

Server

Irish Bank
01.2020 - 03.2020

Bartender/Server

Swiss Louis
05.2019 - 11.2019

Bartender

Calzones
09.2017 - 05.2019

Expeditor

Vine
01.2014 - 08.2016

Some College (No Degree) - Hotel, Motel, And Restaurant Management

Saddleback College

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