Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Taylor Salcedo-Freeman

Hillsboro

Summary

A highly professional aviation service provider prepared to bring strong customer service acumen and safety compliance expertise to any role. Known for fostering teamwork and delivering reliable service in dynamic environments. Skilled in conflict resolution and emergency response, consistently ensuring passenger satisfaction and safety.

Overview

12
12
years of professional experience

Work History

Flight Attendant

Alaska Air Group
10.2016 - Current
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations

Server

Southpark Seafood
03.2015 - 10.2017
  • Provided genuine hospitality while establishing rapport with guests.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.

Floor Manager/Server/Server Trainer

Pastini Pastaria
05.2013 - 06.2016
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Associate of Arts - Oregon Transfer Degree

Portland Community College
Portland, OR
06-2020

High School Diploma -

Hillsboro High School
Hillsboro, OR

Skills

  • Customer service
  • Guest relations management
  • Company policy adherence
  • Cross-functional team collaboration

References

Heidi Von Tagen- Alaska Airlines Flight Attendant- (503) 680-4581

Jason Gerlt- Southpark Seafood General Manager- (503) 362-1300

Timeline

Flight Attendant

Alaska Air Group
10.2016 - Current

Server

Southpark Seafood
03.2015 - 10.2017

Floor Manager/Server/Server Trainer

Pastini Pastaria
05.2013 - 06.2016

High School Diploma -

Hillsboro High School

Associate of Arts - Oregon Transfer Degree

Portland Community College

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Taylor Salcedo-Freeman