Taylor Simms
Atlanta,GA
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
Work History
Server
Copelands New Orleans
01.2024 - 05.2025
- greeted guests and provided menus
- provided excellent customer service satisfaction
- maintained knowledge of current menu items, garnishes, ingredients, and preparation methods
Server
Sea Salt Resturaunt And Lounge
03.2023 - 12.2023
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Suite Food Resturaunt & Lounge
02.2022 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Main Event
07.2017 - 12.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelors of Art - Business
University of West Georgia
Carrollton, GA05.2022
Skills
- Dining Customer Service
- Service Prioritization
- Hospitality Service Expertise
- Systems Analysis
- Complex Problem-Solving
- High-Volume Dining
- Food Sales and Promotion
Timeline
Server
Copelands New Orleans
01.2024 - 05.2025
Server
Sea Salt Resturaunt And Lounge
03.2023 - 12.2023
Server
Suite Food Resturaunt & Lounge
02.2022 - 02.2023
Server
Main Event
07.2017 - 12.2020
Bachelors of Art - Business
University of West Georgia
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