Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.
Work History
Shift Lead
2 Months
Taco Bell | 04.2026 - Current
Supervised daily operations, ensuring compliance with health and safety standards.
Trained and mentored team members on customer service best practices.
Managed inventory control processes to minimize waste and enhance efficiency.
Implemented staff scheduling to optimize coverage during peak hours.
Responded to and resolved customer questions and concerns.
Cultivated strong relationships with customers and staff through effective communication techniques.
Supervised team operations to ensure efficient workflow and adherence to company standards.
Assistant GM
5 Years 4 Months
McDonalds | 10.2020 - 02.2026
Coordinated employee schedules through company software to ensure adequate staffing levels.
Facilitated recruitment and selection processes to enhance team capabilities.
Managed day-to-day operations to support organizational objectives and enhance workflow.
Oversaw daily operations and performance of a workforce exceeding 40 employees.
Cash handling
Assisted with new hire training.
Customer satisfaction
Inventoried weekly and monthly
Ordered inventory weekly
Staff relations
Store Manager
6 Years 8 Months
Subway | 02.2014 - 10.2020
Scheduled Staff
Hiring
Training New staff
Over seen 8+ employees
Inventories weekly
Ordered Inventory
Cash Handling
Day to Day Operations
Customer Satisfaction
Sales Associate
8 Months
Dollar General | 04.2013 - 12.2013
Assisted customers in product selection and provided knowledgeable recommendations.
Maintained store appearance by organizing merchandise and ensuring cleanliness.
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to achieve sales goals and enhance customer service experience.