Taylor White
North Little Rock,AR
Summary
I believe I would be a great candidate for this position due to the knowledge and experience I have acquired here at Landside Operations, and including my previous Assistant Management experience at Murphy USA.
I have always been quick to learn anything I put my mind to. I believe I am fully capable of conquering any task given to me, with proper training.
Overview
4
4
years of professional experience
Work History
Lead Cashier
Clinton National Airport
07.2022 - Current
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Ensured compliance with company policies regarding cash handling procedures, maintaining security standards throughout operations.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet department goals.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Assistant Manager
Murphy USA
11.2021 - 07.2022
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Defined clear targets and objectives and communicated to other team members.
- Created employee schedules to align coverage with forecasted demands.
- Reviewed sales and gross profit report to assess company efficiency.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Janitor
Clinton National Airport
11.2020 - 11.2021
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Assistant Manager
Murphy USA
02.2020 - 11.2021
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Associate of Applied Science - General Studies With Health Sciences
Southeast Arkansas College
Pine Bluff12.2022
Skills
- Product Recommendations
- New Hire Training
- Price Identification
- Honest and dependable
- Cash handling expertise
- Customer Assistance
- Time management strength
- Adaptable and Flexible
Timeline
Lead Cashier
Clinton National Airport
07.2022 - Current
Assistant Manager
Murphy USA
11.2021 - 07.2022
Janitor
Clinton National Airport
11.2020 - 11.2021
Assistant Manager
Murphy USA
02.2020 - 11.2021
Associate of Applied Science - General Studies With Health Sciences
Southeast Arkansas College
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