Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Smith

Council Bluffs,IA

Summary

Proven track record in enhancing customer experiences and streamlining service operations, as demonstrated at Buffalo Wild Wings. Expert in cash handling and guest engagement, I excel in high-pressure environments, ensuring efficient workflow and safety. My strong work ethic and exceptional customer service skills contribute to significant improvements in client satisfaction and operational efficiency.

Overview

7
7
years of professional experience

Work History

Server

Buffalo Wild Wings
09.2018 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Tree Worker

TreeSmiths Treecare Service
05.2017 - 06.2020
  • Reduced safety risks with timely removal of hazardous trees and limbs.
  • Maintained healthy urban forests by evaluating tree conditions and implementing appropriate treatments.
  • Facilitated storm cleanup efforts following severe weather events, removing fallen trees efficiently while minimizing further damage.
  • Operated heavy machinery, such as bucket trucks and wood chippers, ensuring safe and effective job execution.

Customer Service Cashier

Dillards
10.2017 - 06.2018
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Associate of Applied Science - Criminal Justice

Iowa Western Community College
Council Bluffs, IA
11.2018

High School Diploma -

Lewis Central Senior High School
Council Bluffs, IA
05.2016

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Sales expertise
  • Reliable and Responsible
  • High Energy and Stamina
  • Courteous Phone Demeanor

Timeline

Server

Buffalo Wild Wings
09.2018 - Current

Customer Service Cashier

Dillards
10.2017 - 06.2018

Tree Worker

TreeSmiths Treecare Service
05.2017 - 06.2020

Associate of Applied Science - Criminal Justice

Iowa Western Community College

High School Diploma -

Lewis Central Senior High School

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Taylor Smith