Taylor Smith
Yukon,OK
Summary
Dedicated server with exceptional customer service skills, ensuring guest satisfaction and efficient order accuracy. Proven ability to manage busy shifts while fostering team collaboration.
Overview
6
6
years of professional experience
Work History
Server
Whiskey Cake Kitchen & Bar
Oklahoma City, OK
11.2024 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Explained menu items and suggested appropriate options for food allergy concerns.
Host, Takeout, and Server
BJ's Restaurant & Brewhouse
Oklahoma City, OK
07.2020 - 11.2024
- Provided exceptional customer service, ensuring satisfaction through attentive dining experiences.
- Coordinated food and beverage orders efficiently, maintaining timely service during peak hours.
- Trained new team members on menu items, service standards, and operational procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Bank Teller
Yukon National Bank
Yukon, OK
12.2019 - 07.2020
- Processed customer transactions accurately and efficiently.
- Maintained cash drawer integrity through diligent balancing.
- Assisted customers with account inquiries and product information.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Education
Associate of Science - Cardiovascular Sonography
Oklahoma State University - OKC
Oklahoma City, OK05-2027
Associate of Science - Cardiovascular Sonography
Oklahoma State University - OKC
Oklahoma City, OK12-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Food running
- Team collaboration
- Order accuracy
- Supply restocking
- Table bussing
- Suggestive selling
- POS operation
- Server training
- Take-out service
Timeline
Server
Whiskey Cake Kitchen & Bar
11.2024 - Current
Host, Takeout, and Server
BJ's Restaurant & Brewhouse
07.2020 - 11.2024
Bank Teller
Yukon National Bank
12.2019 - 07.2020
Associate of Science - Cardiovascular Sonography
Oklahoma State University - OKC
Associate of Science - Cardiovascular Sonography
Oklahoma State University - OKC