Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Taylor Socolow

Miami,FL

Summary

Dynamic sales associate with a proven track record at L'Occitane En Provence, excelling in customer service and relationship building. Recognized for efficiently managing cash transactions and maintaining store visual appeal. Adept at problem-solving and fostering teamwork, consistently enhancing customer experiences and encouraging repeat business. Reliable and goal-oriented professional.

Overview

4
4
years of professional experience

Work History

Sales Associate

L'Occitane En Provence
12.2024 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

L'Occitane En Provence
01.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Hostess

Anthony's Coal Fire Pizza
08.2020 - 02.2021
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Education

Bachelor of Arts - Communications And Marketing

Florida Atlantic University
Boca Raton, FL
05-2027

High School Diploma -

Coral Reef Senior Highschool
Miami, FL
05-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Cash register operation
  • Stocking and receiving

Accomplishments

I have built and maintained two successful online businesses. I ran a jewelry business from 2020 to 2023. I then was able to shift the business model to clothing sales and have been operating this business online since 2024 until present day.

Timeline

Sales Associate

L'Occitane En Provence
12.2024 - 01.2025

Sales Associate

L'Occitane En Provence
01.2022 - 03.2023

Hostess

Anthony's Coal Fire Pizza
08.2020 - 02.2021

Bachelor of Arts - Communications And Marketing

Florida Atlantic University

High School Diploma -

Coral Reef Senior Highschool

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Taylor Socolow