Taylor Spainhour
Concord,NC
Summary
Experienced professional specializing in store operations and team leadership. Demonstrated success in managing store activities, delegating tasks, and training staff, leading to enhanced team performance and increased customer satisfaction. Focused on improving operational efficiency and cultivating a positive workplace culture. Prepared to apply strong organizational and leadership skills in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Shift Lead
Clean Juice
Concord, NC
01.2025 - Current
- Oversaw daily operations during assigned shifts to ensure a smooth, efficient, and customer focused experience.
- Supervised team members, assigning tasks, and ensuring adherence to company policies and food safety standards.
- Provided exceptional customers and resolved issues promptly to maintain high guests satisfaction.
- Managing inventory levels, completing shift reports, and assisting with open and closing procedures.
- Upholding Clean Juice mission by prompting a clean, positive, and health conscious environment.
Store Manager
Sip Co.
Concord, NC
06.2022 - Current
- Prepared drink items according to company recipes and standards.
- Worked collaboratively with team members to provide excellent customer service and quality.
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision.
- Managed a team of employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction.
- Utilized POS system to track sales and manage store budgets, monitor expenses, and implement cost saving measures to maximize profitability.
- Developed staffing schedules that optimized labor costs while ensuring adequate coverage during peak hours.
- Developed and maintained strong relationships with key customers, addressing their needs and ensuring high levels of satisfaction.
- Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for improvements.
- Communicated with business owners and suppliers to insure quality and improve overall operations.
Education
High School Diploma -
Stoney Creek Academy
Concord, NC05-2025
Skills
- Customer service
- Inventory management
- Team leadership
- Sales analysis
- Staff training
- Problem solving
- Operations oversight
- Recruitment and hiring
- Store operations
- Employee scheduling
- POS systems
- Hospitality management
- Accurate cash handling
- Marketing and promotions
- Work Planning and Prioritization
Locations
- 9055 Carolina Lily Ln., Concord, NC, 28262
- 2940 Derita Rd., Concord, NC, 28027
Languages
English
Professional
Affiliations
- Paintball
- Travel
- Fitness
- Cooking/Baking
References
References available upon request.
Timeline
Shift Lead
Clean Juice
01.2025 - Current
Store Manager
Sip Co.
06.2022 - Current
High School Diploma -
Stoney Creek Academy