Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Stickelmeyer

Wagoner,OK

Summary

Hardworking & friendly medical receptionist that brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.

Overview

2
2
years of professional experience

Work History

Patient Access Representative

Ascension
02.2023 - 03.2024
  • Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
  • Increased efficiency in managing high call volumes by developing effective phone triage techniques for prioritizing urgent matters.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.

Medical Receptionist

Birth & Beyond
08.2022 - 01.2023
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.

Medical Receptionist

MedFusion
10.2021 - 08.2022
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Registered and verified patient records before triage with most up-to-date information.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

Education

GED -

Muskogee High School
Muskogee, OK
05.2013

Skills

  • Appointment Scheduling
  • Caring and Empathetic
  • Telephone Etiquette
  • Insurance Verification
  • Customer Service
  • Patient check-in
  • HIPAA Guidelines
  • Documenting and Recording Information

Timeline

Patient Access Representative

Ascension
02.2023 - 03.2024

Medical Receptionist

Birth & Beyond
08.2022 - 01.2023

Medical Receptionist

MedFusion
10.2021 - 08.2022

GED -

Muskogee High School

Similar Profiles

CREATE PROFILE
Taylor Stickelmeyer