Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Sust

Buffalo,USA

Summary

I've worked in customer service the past few summers at my dad's pool company, along with various jobs like babysitting, pet-sitting, and dog-walking. Now I'm a part-time associate with TJ Maxx. I'm a focused and reliable employee and always deliver consistent and professional work for every job I'm accounted for. I have 5+ years of experience in customer service environments and abilities in sales, communication, organization, and working with others. I'm a current student enrolled at the University at Buffalo working towards a BA in Media Study and seeking the opportunity to begin a career in that field. Any possibilities would be very helpful and crucial to get my start with media study. I find myself gravitating towards the production side and my goal is to one day work in production in a TV/News network production company. My current goal is to find an internship for next summer to expand my skills.

Overview

8
8
years of professional experience

Work History

Sales Associate

TJ Maxx, TJX Companies
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Sales Representative

Huntington Woods Pools and Spas
05.2020 - Current
  • Developed and maintained relationships with existing clients to ensure customer satisfaction
  • Generated new sales leads through cold calling and networking activities
  • Greeted customers and provided exceptional customer service
  • Provided accurate information about products, prices and services
  • Assisted customers with product selection, sizing and styling
  • Processed transactions using a point-of-sale system
  • Maintained up-to-date knowledge of store merchandise and policies
  • Built relationships with customers to encourage repeat business
  • Organized stockroom shelves according to size, color or style

Babysitter

Various families
01.2017 - Current
  • Assisting with meals, snacks, and bedtime routines for the children
  • Greeting parents upon arrival home from work and providing updates on the day's events
  • Completing light housekeeping tasks such as tidying up toys and books
  • Providing a safe environment for children to explore their curiosity and creativity
  • Engaging in age-appropriate activities like reading stories or playing games
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands
  • Tailoring activities based on the individual needs of each child under care
  • Transporting children to school, sports activities, or other engagements when necessary
  • Maintaining a positive attitude while being patient and understanding with the children
  • Establishing trust through consistent communication with both parents and kids

Pet Sitter

Various Families
06.2020 - 08.2022
  • Kept pets healthy with regular changes of food and water
  • Administered daily pet medications on schedule based on owner preferences or veterinarian advice
  • Offered overnight stays at clients' homes for extended care when required
  • Followed management and clients' directions to properly conduct walking, feeding, crating and other tasks required during visit

Dog Walker

Rosita Krass
07.2020 - 06.2021
  • Managed basic animal needs, including regular feeding and watering
  • Protected dogs by following safety procedures such as keeping adequate water on hand and avoiding hot pavement
  • Promoted physical and mental health of each animal with regular contact and exercise

Education

BA - Media Study

University at Buffalo
Buffalo, NY
05.2026

High School Diploma -

Royal Oak High School
Royal Oak, MI
05.2022

Skills

  • Customer Service
  • Organizational Systems
  • Excellent Communication
  • Sorting and Categorizing
  • Relationship Building
  • Teamwork and Collaboration
  • Flexible Schedule

Timeline

Sales Associate

TJ Maxx, TJX Companies
09.2024 - Current

Dog Walker

Rosita Krass
07.2020 - 06.2021

Pet Sitter

Various Families
06.2020 - 08.2022

Sales Representative

Huntington Woods Pools and Spas
05.2020 - Current

Babysitter

Various families
01.2017 - Current

High School Diploma -

Royal Oak High School

BA - Media Study

University at Buffalo
Taylor Sust