Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Taylor Tainatongo

Decatur,AL

Summary

Operations professional with strong background in optimizing processes and driving team performance. Proven ability to lead collaborative efforts, adapt to changing demands, and deliver impactful results. Expertise in project management, workflow improvement, and team development. Known for reliability, strategic thinking, and fostering productive work environment.

Overview

10
10
years of professional experience

Work History

Fulfillment Operations Team Lead

Target
10.2023 - Current
  • Oversaw daily operations, ensuring efficient workflow and adherence to Target protocols.
  • Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
  • Maintained high levels of employee morale through effective communication, recognition, and coaching initiatives.
  • Conducted regular performance evaluations, providing constructive feedback to promote professional growth within the team.
  • Coordinated cross-functional teams, fostering collaboration and ensuring timely completion of projects.
  • Assisted upper management in developing long-term strategic plans for departmental growth and success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.

Asset Protection Manager/Regional ORC Captain

Belk
06.2021 - 10.2023
  • Huntsville zone west region organized retail crime captain. Responsible for the investigation of all ORC for over 14 stores in the region.
  • Supervised surveillance, detection and criminal processing related to theft and criminal cases.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Performed thorough cash audits and deposit investigations.
  • Collaborated with law enforcement in investigating and solving theft and fraud cases.
  • Installed and maintained covert security equipment.
  • Represented Belk in court proceedings and investigations.

Shipping and Receiving Lead

Walmart Distribution Center
09.2018 - 06.2021
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.

Asset Protection

Belk
06.2015 - 09.2018
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Enhanced training processes for both clients and departments to increase overall functionality.
  • Controlled reduction of loss inventory by protecting company assets.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Represented Belk in court proceedings and investigations.

Education

Diploma -

Hartselle High School
Hartselle, AL
05.2011

Skills

  • Process Improvement Strategies
  • CCTV
  • Staff Management
  • Store Operations
  • Data Analysis
  • Internal Audits
  • Action Plan Development
  • Security Management
  • Fraudulent Activities Investigations
  • Customer service and care
  • Exceptional communication
  • Cash handling experience

Timeline

Fulfillment Operations Team Lead

Target
10.2023 - Current

Asset Protection Manager/Regional ORC Captain

Belk
06.2021 - 10.2023

Shipping and Receiving Lead

Walmart Distribution Center
09.2018 - 06.2021

Asset Protection

Belk
06.2015 - 09.2018

Diploma -

Hartselle High School

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