Hi, I’m
TAYLOR THOMAS
175 Ridgewood Dr., Piperton,TN
Summary
Highly driven and successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations, sales and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Handles operational and administrative requirements.
Overview
9
years of professional experience
Work History
Massage EnvyGermantown, TN
General Manager
06.2020 - 03.2023
Job overview
- Ensured the efficient operations of wellness clinic including achieving monthly sales goals, delivering excellent end-to-end wellness experience, and maintaining a clean and safe environment for clients and employees.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Delivered exceptional client experiences through hands-on leadership of associates and therapists.
Massage EnvyCordova, TN
Assistant Manager
01.2020 - 05.2020
Job overview
- Organized schedules, workflows and shift coverage to meet expected business demands..
- Through direct training and and supervision, brought store's sales closing from 8% to 15% in one month.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Massage EnvyGermantown, TN
Front Desk/Sales Associates
12.2018 - 01.2020
Job overview
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
AppletonBirmingham, AL
Substitute Teacher
11.2017 - 10.2018
Job overview
- Implemented lesson plans for students in grades K-12.
- Organized classroom activities, games and tasks to enhance interactive learning experience in the absence of plans.
AmeriCorps (BETA) Engaging in STEMBirmingham, AL
Enrichment Specialist
09.2016 - 09.2017
Job overview
- Collaborated with six teachers to develop and implement weekly science and math curriculum.
- Increased engagement of gifted students and improved performance of target student.
Congresswoman Terri A. SewellBirmingham, AL
Congressional Intern
06.2014 - 08.2014
Job overview
- Provided administrative assistance by returning phone calls, answering emails and putting together mail distribution lists.
- Performed grant research and compiled grant recipient data into excel spreadsheets.
Education
Vanderbilt UniversityNashville, TN
Bachelor of Arts from Political Science
08.2015
Skills
- Supervision and Training
- Sales Team Development
- Inventory Management
- Customer Service Management
- Performance Evaluation and Monitoring
- Data Research and Compilation
Accomplishments
- Regional Trainer for Memphis Region.
- Led team to achieve the highest membership sales in the Memphis region and exceeded our gift card goal set by Corporate, earning recognition from upper management and financial reward.
- Awarded Manager of the Year 2021.
- Sales Associate of the Year 2019.
- BETA AmeriCorps Speaker, Mayor's Day 2017.
- Co-Chaired BETA Team Building Committee
- Event Coordinator
Timeline
General Manager
Massage Envy
06.2020 - 03.2023
Assistant Manager
Massage Envy
01.2020 - 05.2020
Front Desk/Sales Associates
Massage Envy
12.2018 - 01.2020
Substitute Teacher
Appleton
11.2017 - 10.2018
Enrichment Specialist
AmeriCorps (BETA) Engaging in STEM
09.2016 - 09.2017
Congressional Intern
Congresswoman Terri A. Sewell
06.2014 - 08.2014
Vanderbilt University
Bachelor of Arts from Political Science
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