Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Thomas

Northport,AL

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager

Urban Cookhouse
Tuscaloosa, AL
05.2024 - Current
  • Assist General Manager in daily operational tasks
  • Ensure leaders are on task with employee productivity
  • Oversee catering operations
  • Ensure compliance with safety regulations and company policies.
  • Maintain positive customer interactions as well as correcting any issues they may bring to my attention

Pawm's Boarding and Daycare Employee

Pawms Pet Resort
Tuscaloosa, AL
05.2023 - 05.2024
  • Maintained a clean, safe environment for all dogs in attendance in our facility for boarding and daycare.
  • Ensured all dogs were properly medicated during their stay.
  • Upheld proper care for each dog's individual needs.
  • Conducted daily inspections of each dog's kennel to make sure it is cleaned properly as well as making sure they have fresh water and food.
  • Resolved customer complaints regarding their pet's stay or other issues related to doggie daycare and boarding services.
  • Monitored food and water levels throughout the facility, ensuring that all pets had adequate access at all times.
  • Kept record of each dog's feeding schedule, and medication administered during their stay.
  • Scheduled regular grooming appointments for customers' pets when requested.
  • Communicated any issues or concerns with the pet's owners that the staff noticed during their pets stay.
  • Ensured a safe environment for pets during boarding and daycare.

Doggie Daycare Lead

Good Dog Bar & Park
Birmingham, AL
03.2022 - 05.2023
  • Maintained a clean, safe environment for all dogs in attendance at the daycare.
  • Ensured that all dogs were properly vaccinated prior to their admittance into the facility.
  • Provided new employees with unsafe behaviors to watch for pertaining to the dogs during daycare.
  • Promoted the business through social media via Instagram
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Communicated regularly with pet owners regarding updates on their pet's progress while attending doggie daycare.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Organized special events and activities for customers' pets while attending doggie daycare, such as birthday parties or playtime with other dogs.

Back of House Director

Chick-fil-A
Alabaster, AL
03.2020 - 05.2022
  • Supervise 23 employees in the kitchen
  • Ensured compliance with all health codes and safety regulations related to food preparation and service.
  • Develop and Implement systems to secure safe and clean environment.
  • Implemented systems for monitoring food costs in order to maintain budgetary goals.
  • Maintained high standards of food quality and safety by enforcing clear handling and preparation policies.
  • Training and helping employees to maintain proper skills and explanation of positions.

Team Leader

Chick-fil-A
Jacksonville, AL
08.2019 - 03.2020
  • Ensure speed and accuracy in the Drive Thru
  • Engaging and Solving customer concerns
  • Supervision of team member shifts and duties
  • Established clear expectations for employees, providing guidance when needed.
  • Provided coaching and feedback on employee performance, encouraging professional development, and proper technique

Team Member

Chick-fil-A
Alabaster, AL
05.2016 - 08.2019
  • Serve guests by delivering a quality customer experience
  • Improved skills such as communication, building relationships with team members and guests, order taking, and time management
  • Consistently provided professional, friendly and engaging service
  • Upheld proper health standards

Education

Bachelor of Science - Interdisciplinary Studies

University of West Alabama
Livingston, AL
08.2024

Associate of Arts - General Studies

Jefferson State Community College
05.2022

Bachelor of Science - Exercise Science

Jacksonville State University

Skills

  • Leadership
  • Safety Awareness
  • Customer Service
  • Ability to work under pressure
  • Fast pace work environment
  • Teamwork
  • Problem Solving
  • Time Management

Certification

  • Alpha Omicron Pi Sorority Alumni
  • Jacksonville State University Cheerleader 2018-2019
  • Serv Safe Certified, 08/2021, present
  • Strike Out Arthritis (Baseball Fundraiser for Arthritis Research
  • Panhellenic Carnival (Raised money for Animal Shelters in surrounding Jacksonville,AL areas)

Timeline

Assistant Manager

Urban Cookhouse
05.2024 - Current

Pawm's Boarding and Daycare Employee

Pawms Pet Resort
05.2023 - 05.2024

Doggie Daycare Lead

Good Dog Bar & Park
03.2022 - 05.2023

Back of House Director

Chick-fil-A
03.2020 - 05.2022

Team Leader

Chick-fil-A
08.2019 - 03.2020

Team Member

Chick-fil-A
05.2016 - 08.2019

Bachelor of Science - Interdisciplinary Studies

University of West Alabama

Associate of Arts - General Studies

Jefferson State Community College

Bachelor of Science - Exercise Science

Jacksonville State University

Similar Profiles

CREATE PROFILE
Taylor Thomas