Summary
Work History
Education
Skills
Timeline
Generic

Taylor Touchstone

Wilton

Summary

Detail-oriented professional with experience in retail and security. Skilled in time management and customer relations, contributing to seamless operations and enhanced customer satisfaction. Committed to maintaining store organization and safety standards.

Work History

Cashier

GameStop
Tomah, WI
2021 - 2022
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided recommendations based on preferences.
  • Maintained store cleanliness and organization to enhance customer experience.
  • Collaborated with team members to ensure timely restocking of merchandise on sales floor.
  • Handled cash, credit, and gift card transactions while adhering to company policies.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Participated in inventory management, ensuring accurate stock levels through regular counts.
  • Educated customers about loyalty programs to encourage repeat business and engagement.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Laid off due to store closure.

Security Guard/Supervisor

PerMar
La Crosse, WI
2017 - 2018
  • Supervised security team to ensure compliance with safety protocols and procedures.
  • Coordinated training programs for new security personnel, enhancing team readiness and performance.
  • Conducted regular patrols and inspections to identify potential security threats and vulnerabilities.
  • Implemented incident reporting processes, improving response times and documentation accuracy.
  • Developed shift schedules, optimizing resource allocation and coverage across various sites.
  • Collaborated with law enforcement during emergencies, ensuring effective communication and response strategies.
  • Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
  • Received standard pepper spray exposure training.

Infantryman (11B)

United States Army
Fort Campbell North, KY
2015 - 2017
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Led basic reconnaissance operations and reported enemy movements to commanding officers.
  • Navigated challenging terrain using map reading skills, GPS technology, and natural landmarks for efficient travel during missions.
  • Completed Combat Life Saver Course
  • Completed Air Assault School at 101st Airborne Division
  • Completed Warrior Leadership Course as a prerequisite for becoming a Non Commissioned Officer

Infantryman (11B)

United States Army
Eglin Air Force Base, FL (6th RTB)
2012 - 2015
  • Mentored junior soldiers, fostering skill development and teamwork within the unit.
  • Maintained high levels of personal accountability by meeting strict standards for grooming, uniform appearance, punctuality, and conduct at all times.
  • Provided first aid and medical assistance to injured personnel during high-stress combat situations.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Ensured compliance with safety protocols while operating heavy machinery and firearms on base or in the field.
  • Led squad through rigorous physical fitness routines to increase overall strength, endurance, and discipline.
  • Assisted superiors in evaluating soldier performance and providing valuable feedback for improvement initiatives.
  • Completed Combat Live Saver Course
  • Received The Army Commendation Medal (ARCOM) for outstanding service as an OPFOR objective leader in HHC.

Infantryman (11B)

United States Army
Camp Casey, Korea
2011 - 2012
  • Conducted reconnaissance missions to gather intelligence on enemy positions and movements.
  • Collaborated with team members to execute tactical operations in diverse environments.
  • Utilized advanced weaponry and equipment during combat situations for mission success.
  • Completed rigorous training programs focusing on physical fitness and combat readiness.
  • Implemented safety protocols to ensure operational effectiveness and team security.
  • Assisted in planning and executing drills, enhancing overall unit performance and coordination.
  • Adapted quickly to changing scenarios, demonstrating flexibility under pressure during missions.
  • Performed Operations as a Bradley (heavy armor tracked vehicle) driver and performed maintenance to ensure mission readiness.
  • Completed Level one Army Combative Course.
  • Successfully completed 40 hour Javelin Gunner Course and had the second highest test scores in the class which resulted in hands on testing and firing of a live Javelin Missile System.
  • Received an Army Achievement Medal (AAM) for exceptional meritorious service as a Bradley driver.

Cook

Pizza Hut
Sparta, WI
2010 - 2011
  • Prepared pizzas and other menu items following standardized recipes and quality standards.
  • Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
  • Operated kitchen equipment safely and efficiently, including ovens, fryers, and mixers.
  • Collaborated with team members to meet high-volume order demands during peak hours.
  • Developed knowledge of food safety practices to minimize risks and enhance customer satisfaction.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Education

High School Diploma -

Brookwood High School
Ontario, WI
12-2010

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Money handling
  • Customer relations

Timeline

Cashier

GameStop
2021 - 2022

Security Guard/Supervisor

PerMar
2017 - 2018

Infantryman (11B)

United States Army
2015 - 2017

Infantryman (11B)

United States Army
2012 - 2015

Infantryman (11B)

United States Army
2011 - 2012

Cook

Pizza Hut
2010 - 2011

High School Diploma -

Brookwood High School

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