Committed to utilizing exceptional organizational talents and creative insights in administrative positions
Overview
10
10
years of professional experience
Work History
Office Coordinator
Penn Med Princeton House Admissions
Princeton
08.2022 - 02.2025
Greeted and signed in visitors, fostering a welcoming environment.
Coordinated with clinicians to streamline check-in process for clients.
Scans IDs, insurance, and other patient information into EPIC
Answered and directed all phone calls to the department.
Logged dropped-off belongings and promptly notified the unit.
Organizes and distributes mail and other products
Updated Admission's board regularly
Restocks supplies for the department
Creates and edits staff schedule: creates template in excel, manages all requests for time off, shift switches, bonus shifts, communicates with staff to fill in needed shifts, etcetera
Unit Secretary
HMH Carrier Clinic
04.2018 - 03.2022
Answered and assisted with all telephone calls promptly.
Responds in a helpful, professional, and timely manner to all staff, patients, and visitors on the unit
Supported unit operations through efficient clerical duties.
Assures privacy and confidentiality of all patients
Cross-trained as Mental Health Technician to enhance team support.
Complies with patient care decisions made by staff and accepts responsibility for fulfilling assignments and learning from feedback
Organized and filed all patient paperwork and lab work promptly.
Printed and organized necessary paperwork for current and upcoming shifts.
Entered patient charges into Meditech to maintain billing accuracy.
Entered patient data, including acuity levels and admission documents, into the computer.
Coordinated the weekly ordering and distribution of unit supplies.
Maintained the unit’s timekeeper by entering payroll edits and communicating with staff about payroll concerns.
Assembles and maintains patient charts on an ongoing basis
Ensures paperwork is completed accurately and within procedural time limits
Maintains a safe and orderly work/patient care environment
Greeted and signed in all visitors appropriately.
Level IV Mental Health Technician
HMH Carrier Clinic
12.2014 - 04.2018
Certified in CPR, Safe Patient Handling, Code Blue, and Handle with Care
Delivered hands-on patient care, ensuring comfort and safety while promoting well-being
Assists patients with daily living activities (i.e., feeding, grooming, hygiene, taking vital signs, lab specimen collections, and patient transport)
De-escalated agitated patients and applied Handle with Care techniques to maintain a safe environment
Documents patient data on a 5/15/30-minute checklist
Facilitated daily group sessions and activities, fostering patient engagement and social interaction
Provided physical and emotional support for patients.
Managed administrative tasks for patient care unit, including record keeping and communication.
Works with other staff members to create and maintain a safe & positive atmosphere in the milieu
Education
Bachelor of Arts - Psychology
Rider University
Lawrenceville, NJ
05-2016
Skills
Modern Office Software
Multitasking abilities
Strong communication, interaction, and relationship-building skills acquired through experience in customer service positions and volunteer work
Project Coordination
Time management
Customer relationship management
Team collaboration
Adaptability
Accomplishments
Honors/Awards at Rider University
· Rider Presidential Scholarship
· Dean’s List Fall 2013, 2014, 2015 and Spring 2013, 2014, 2015, 2016