Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Turner

Cumming,GA

Summary

High-energy retail employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business, and staff needs balanced and operations in line with targets. Experienced with both sales and management positions, and always eager to explore new opportunities. Strong passion for providing quality experiences for customers, while maintaining healthy relationships with employees. In my personal life I am both a collector of pop-culture memorabilia and avid artist, and am always looking for new ways to engage myself creatively.

Overview

6
6
years of professional experience

Work History

Shift Lead

Best Buy
09.2021 - Current


  • Resolved problems, improved operations and provided exceptional service.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.
  • Developed and implemented new processes and procedures to streamline operations.
  • Helped store management meet standards of service and quality in daily operations.
  • Kept employees operating productively and working on task to meet business and customer needs.

Store Manager

ThinkGeek
10.2020 - 09.2021
  • Retail store with a focus on pop-culture collectibles and apparel
  • Led a team to provide the best customer experience
  • Handled deposits, scheduling, and day-to-day operations
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Contact: Elizabeth Kerwin +1 601-341-5234

Assistant Manager

Hot Topic
06.2020 - 10.2020
  • Created employee schedules to align coverage with forecasted demands.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Electronic Team Member

Target
05.2018 - 06.2020


  • Operated register to process payments and collect cash payment for order totals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Contributed to team success by completing jobs quickly and accurately.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contact: -Brian G
  • 678-880-4311

Education

School GED -

Cherokee High School
Canton, GA
05.2018

Skills

  • Performance Improvement
  • Operations Management
  • Regulatory Compliance
  • Conflict Resolution
  • Rules Enforcement
  • Guest Service
  • Work Delegation
  • Team Motivation
  • Equipment Troubleshooting
  • Positive Attitude
  • Training Assistance
  • Team Collaboration and Leadership

Timeline

Shift Lead

Best Buy
09.2021 - Current

Store Manager

ThinkGeek
10.2020 - 09.2021

Assistant Manager

Hot Topic
06.2020 - 10.2020

Electronic Team Member

Target
05.2018 - 06.2020

School GED -

Cherokee High School
Taylor Turner