Summary
Overview
Work History
Education
Skills
Interests
Timeline
Bartender

Taylor VanGilder

Sarasota,FL

Summary

Sales professional with strong background in customer engagement and sales support. Proven ability to drive sales and maintain well-organized sales. Known for effective teamwork and adaptability in dynamic settings. Key strengths include communication, relationship building, and problem-solving. With years being in the restaurant industry and customer service, connecting and establishing relationships while fulfilling the needs of customers is second nature.

Overview

9
9
years of professional experience

Work History

Bartender

Oak & Stone
09.2023 - Current
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience with enthusiasm and knowledge of beverages to exceed expectations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Wholesale Sales Manager

The Type Set Co.
07.2022 - 12.2024
  • Independent and collaboration with marketing teams to develop promotional materials and targeted campaigns for increased brand visibility.
  • Enhanced customer satisfaction with personalized service and prompt responses to inquiries and concerns.
  • Established monthly sales targets for team members based on historical data analysis, motivating them towards reaching their goals consistently.
  • Overseeing over 50 Sales Representatives across the US building personal relationships and providing proper tools for improving sales techniques.
  • Managed key accounts effectively, maintaining regular contact with top clients to ensure their ongoing satisfaction with products/services offered.
  • Participated in trade shows and conferences to promote company products while networking with prospective clients.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Slot Attendant

Hollywood Casino At Charles Town Races
08.2015 - 07.2022
  • Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
  • Connected with guests on personal level to build loyalty.
  • Built rapport with regular patrons, recognizing and remembering their preferences to personalize their gaming experience.
  • Documented exchanges accurately, reconciled transactions and processed authorization forms.
  • Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
  • Supported seamless operations during busy periods by effectively multitasking and prioritizing responsibilities as needed.

Education

Some College - Criminology

West Virginia University
Morgantown, WV

Associates of Business - Business

American Public University
03-2022

Skills

  • Relationship building
  • Strategic planning
  • Clear and effective communication
  • Engaging personality
  • Customer service expertise
  • Teamwork and collaboration

Interests

  • Hobbies that combine physical activity with outdoor exploration
  • Food Tourism
  • Sketching and drawing
  • Music
  • Gym Workouts
  • Watching Movies and TV Shows

Timeline

Bartender

Oak & Stone
09.2023 - Current

Wholesale Sales Manager

The Type Set Co.
07.2022 - 12.2024

Slot Attendant

Hollywood Casino At Charles Town Races
08.2015 - 07.2022

Some College - Criminology

West Virginia University

Associates of Business - Business

American Public University
Taylor VanGilder