Taylor Washington
Ponte Vedra
Summary
Dedicated professional with a strong work ethic and a proven track record in delivering exceptional customer service. Known for adaptability, superb interpersonal skills, and the ability to make sound decisions under pressure. Demonstrates initiative and energy while excelling in both independent and team-oriented environments. Committed to taking on new challenges that foster personal and professional growth.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Car Salesperson
Hanania Volkswagen of Orange Park
Jacksonville
01.2025 - Current
- Engaged customers with product knowledge and personalized service.
- Processed vehicle sales contracts and managed financing options.
- Conducted vehicle demonstrations to highlight features and benefits.
- Utilized CRM software to track customer interactions and follow-ups.
- Developed relationships with potential buyers through phone calls and emails.
Regulatory Specialist III
Florida Department Of Business And Professional Regulation
Jacksonville
05.2024 - Current
- Handled license renewal applications.
- Monitored financial transactions by accurately receiving, documenting, and updating records.
- Organized images alongside license info for the production of final documents.
- Evaluated applications and assessment results to determine eligibility and acceptance.
- Investigated past and current licensees to perform record checks.
- Performed data entry tasks to update databases with accurate information about licenses issued and renewed.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
- Answered consumer inquiries with friendly and knowledgeable support.
Administrative Assistant
Clayton County Government
Jonesboro
05.2023 - 04.2024
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Scheduled appointments, meetings and events for management staff
Records Officer
CITY OF DALLAS
Dallas
09.2020 - 01.2023
- Performed daily maintenance tasks such as archiving documents, filing paperwork, scanning images.
- Identified areas where process improvements could be made regarding the management of records.
- Prepared periodic reports on volume of documents received, archived, destroyed during a given period.
- Conducted regular audits to ensure compliance with established standards for record keeping.
- Managed the day-to-day operations of the Records Office including staffing requirements and budgeting needs.
- Reviewed existing databases and developed new ones as needed when changes occurred in regulations or business practices affecting record keeping processes.
- Assisted in preparing reports on the status of records management activities.
- Documented workflow processes associated with record creation, storage, retrieval, transfer, destruction.
SITE DIRECTOR
RIGHT AT SCHOOLS
Atlanta
04.2019 - 01.2020
- Overseeing Right At School educator team, including enrichment specialists, vendors to ensure the delivery of engaging, interactive educational experience
- Manage staff compliance with district-specific policies and procedures
- Excellent communication skills with varied audience including children, parents, staff and school personnel
- Deliver dynamic Right At School curriculum to engage children in academic and social character building that expands school day learning in a meaningful way
- Organize program materials for lessons and activities, as well as document attendance, incidents and other observation
- Manage and orders supplies as needed according to curriculum
- Meets and reports regularly to the Area Manager regarding program, site, and staff performance.
SUBSTITUTE TEACHER
BRIGHT HORIZONS FAMILY SOLUTION
Atlanta
01.2017 - 04.2019
- Direct the learning procedure in the direction of accomplishing curriculum objectives and goals as implied in the lesson plans for projects, lessons or units assigned
- Make use of instructional procedures and materials which are most suitable for attaining lesson goals
- Go through the attendance according to the procedures of the school
- Ensure an orderly and tidy classroom
- Adhere to all procedures, guidelines, and policies followed by regular teachers in line with recommended teaching procedure
- Ensure a sustainable relationship with parents, pupils, school personnel and members of the public by communicating in a confidential, polite and refined manner.
WHEEL MECHANIC
U.S ARMY
Schofield Barracks
01.2015 - 12.2016
- Maintained wheeled vehicles, associated trailers and material handling equipment system
- Serviced automotive electrical system including wiring harness and starting and charging systems
- Performed wheeled vehicle recovery operations
- Inspected, Serviced, maintained and repaired wheeled vehicles and material handling equipment systems.
Education
BUSINESS ADMINISTRATION -
GEORGIA STATE UNIVERSITY
08.2022 - 12.2026
HIGH SCHOOL DIPLOMA -
RICKARDS HIGH SCHOOL
Skills
- Effective Time Management
- Proficient in Organizing Tasks
- Administrative Support
- Experienced in Office Software
- Customer Engagement
- Data entry
- CRM software
- Financial documentation
- Goal oriented
- Strong negotiation
- Building rapport
- Verbal and written communication
- Follow-up skills
- Customer relationship management
Timeline
Car Salesperson
Hanania Volkswagen of Orange Park
01.2025 - Current
Regulatory Specialist III
Florida Department Of Business And Professional Regulation
05.2024 - Current
Administrative Assistant
Clayton County Government
05.2023 - 04.2024
BUSINESS ADMINISTRATION -
GEORGIA STATE UNIVERSITY
08.2022 - 12.2026
Records Officer
CITY OF DALLAS
09.2020 - 01.2023
SITE DIRECTOR
RIGHT AT SCHOOLS
04.2019 - 01.2020
SUBSTITUTE TEACHER
BRIGHT HORIZONS FAMILY SOLUTION
01.2017 - 04.2019
WHEEL MECHANIC
U.S ARMY
01.2015 - 12.2016
HIGH SCHOOL DIPLOMA -
RICKARDS HIGH SCHOOL