Taylor Westphal
Nederland,TX
Summary
Self-starting Operations Manager and talented leader with 4 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
15
15
years of professional experience
Work History
Operations Manager
Humane Society Of Southeast Texas
08.2020 - Current
- Launched Low-Cost Spay & Neuter Program as well as Low-Cost Vaccine Clinic to facilitate the needs of the community.
- Improved total number of animal adoptions from 576 to 1196, 207% increase, in two years.
- Created and implemented a new Employee Manual and Standard Operating Procedure.
- Secured Dr. Cade Ford of Spurlock Road Veterinary Clinic and Dr. John Melancon of Groves Veterinary Clinic as our Contracted Shelter Veterinarians.
- Awarded PetSmart Charities grants for community involvement and relations as well as becoming an official PetSmart Partner.
- Awarded prestigious grant from The Foundation for Southeast Texas.
- Spearheaded a work program with Port Neches Groves High School to give students hands on learning and experience.
- Established and maintained rapport with several media outlets and community leaders such as Channel 12 News, Beaumont Enterprise, Mayor Roy West.
- Successfully implemented overhead reduction strategies leading to the first million dollar fiscal year.
Satellite Communications System Operator
Bushtex
07.2014 - 06.2020
- Directed field operations during deployments, overseeing proper setup and configuration of mobile satellite communication assets.
- Successfully led base setup and training of Indian Naval forces while in Tamil Nadu and Kerala on 3.9 billion dollar acquisition of MQ-9B Drones.
- Optimized system performance for seamless data transmission and improved network efficiency leading to 100% mission uptime.
- Operated in unison with Polish Air Force Intelligence to successfully complete intelligence and reconnaissance missions.
- Maintained high-quality satellite communications through rigorous equipment testing and calibration procedures.
- Coordinated with General Atomics Aeronautical Systems and Lockheed Martin to successfully complete over 50 launch and recovery reconnaissance missions while in Niamey, Niger.
Satellite Technician
United States Air Force, USAF
04.2009 - 06.2014
- Managed inventory of satellite communication equipment, coordinating procurement as needed to support mission requirements.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Conducted thorough system evaluations and recommended improvements, leading to increased performance and reliability during mission critical operations.
- Established as a skill level 7 on the AN/USC-60A, ManPacks, and X, C, Ku, Ka terminals.
- Selected as an E-4 by 3rd Combat Communications Group Commander for Airman of the Year for Tinker Air Force Base.
- Optimized use of available bandwidth through effective management strategies, ensuring sufficient capacity for essential data transmission tasks during peak times.
- Provided expert advice on appropriate communication strategies during high-stakes situations, contributing to overall mission success.
- Coordinated with external agencies for joint exercises involving tactical satellite communications support and resources sharing.
- Collaborated with cross-functional teams to develop and implement strategic plans for tactical satellite communications operations.
Education
Associate of Applied Science -
Community College of The Air Force
Montgomery, AL09.2012
High School Diploma -
Nederland High School
Nederland, TX06.2008
Skills
- Sound Judgment
- Risk Management
- Logistics Management
- Planning and Implementation
- Program Optimization
- Department Oversight
- Employee Development
- Workforce Management
- Customer Relations
- Onboarding and Orientation
- Performance monitoring
- Revenue Growth
Timeline
Operations Manager
Humane Society Of Southeast Texas
08.2020 - Current
Satellite Communications System Operator
Bushtex
07.2014 - 06.2020
Satellite Technician
United States Air Force, USAF
04.2009 - 06.2014
Associate of Applied Science -
Community College of The Air Force
High School Diploma -
Nederland High School
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