Taylor Wetherington
Boynton Beach,FL
Summary
Established Telemarketer with expertise in Administrative Assistance and top-notch closing talents. Patient and sensitive to customers' apprehensions and needs. Offers mastery in Word, Excel, PowerPoint, Outlook and computer dialing software. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Telemarketing Sales Representative
Consumer Energy Association
03.2023 - Current
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Recorded contact information of customers and potential customers in internal database.
- Answered calls, took messages, and transferred calls to correct individuals.
Account Manager
Speciality Transmissions
02.2016 - 05.2021
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Prospected new accounts with diverse strategies; including cold calling and attending local trade shows
- Answered phones, filing, and performed other administrative duties as needed
Administrative Assistant, Social Media Marketing
Celebrity Lashes And Make-up
01.2015 - 02.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Created and maintained databases to track and record customer data.
- Eyelash Technician
- Developed and Executed campaigns and social media trends that drove significant website traffic and generated leads
Education
High School Diploma -
American Academy
Miami, FL06.2010
No Degree - Psychology
Post University
Waterbury, CT12.2026
Skills
- Client Correspondence
- Outbound Telemarketing
- Administrative Duties
- Customer Support
- Detailed Evaluations
- Account Management
- Business Growth and Retention
Timeline
Telemarketing Sales Representative
Consumer Energy Association
03.2023 - Current
Account Manager
Speciality Transmissions
02.2016 - 05.2021
Administrative Assistant, Social Media Marketing
Celebrity Lashes And Make-up
01.2015 - 02.2016
High School Diploma -
American Academy
No Degree - Psychology
Post University
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