Taylor White

• Led regional sales initiatives, driving revenue growth across multiple territories.
• Developed and implemented strategic plans to enhance operational efficiency and customer satisfaction.
• Managed cross-functional teams to achieve organizational goals and improve service delivery standards.
• Analyzed market trends and competitor performance to inform business strategies and identify opportunities.
• Showcase complex sales skills over managed services such as remote hosting, disaster recovery, network support, helpdesk Level I & Level II, and ServiceNow
• Showcase complex sales skills over professional services such as EHR implementation, support, and optimization of Epic, MEDITECH, and Cerner/Oracle
• Showcase complex sales skills in regulatory reporting, RCM optimization, application rationalization

Obtained Top Producer status 2023-2025

• Led strategic initiatives to enhance operational efficiency and improve service delivery across multiple departments.
• Developed and implemented performance metrics to evaluate departmental effectiveness and drive continuous improvement.
• Collaborated with executive leadership to align organizational strategy with core business objectives and market trends.
• Mentored senior management on best practices in resource allocation and project management for optimal outcomes.
• Conducted various board meetings for client base
• Showcased complex sales skills over hospital management, financial performance, supply chain optimization, strategic planning, board member training

• Analyzed market trends and led regional sales strategy, ensuring team objectives supported overarching organizational goals.
• Implemented data-driven approaches to enhance sales forecasting accuracy.
• Engaged with key stakeholders to cultivate strategic partnerships, contributing to overall revenue growth objectives.
• Facilitated mentorship and development of sales leaders to enhance regional performance and drive results.
• Showcased complex sales skills over managed services like remote hosting, disaster recovery, network support, helpdesk LI & LII, application management, and ServiceNow
• Showcased complex sales skills over professional services related to EHR implementations (Epic, MEDITECH, Cerner)

Top Performer 2012-2019

Expertise in selling healthcare operations, including: Information Technology, Consulting Services, Business Operations, Vendor Products

• Facilitate selling of application deployment, implementation services, integration services, process re-engineering, short-term and long-term hosting solutions, strategy development, technology evaluation across industry leading vendors such as MEDITECH, Epic, McKesson, Cerner, Lawson, Kronos etc.

• Facilitate selling of server services
• Facilitate selling of enterprise storage services
• Facilitate selling of network services

Obtained Top Producer status 2010-2012

• Evaluated and cultivated sales strategies, develop markets, and commence all sales efforts for patient and physician portals along with HIE products.

• Responsible for hosting sales podcast, webinars, and WebEx's in an effort to qualify particular prospects and demonstrate product features and functionality

• Responsible for meeting quarterly quotas through nurturing territories and sales campaigns for net new growth generating new customer potential

Obtained a specialized focus on group purchasing and vendor relationships. Drive revenue growth, manage large-scale accounts, and ensure strong partnerships with both members and vendors.

• Strategic Sales Planning & Execution
  Develop and implement sales strategies to meet and exceed revenue, profitability, and budget targets. This includes identifying target markets, assessing competitive landscapes, and creating tactics to capture market share
• Team Leadership & Development
  Manage, mentor, and train the sales team, setting performance goals, conducting reviews, and fostering a high-performance culture
• Account Management & Relationship Building
  Build and maintain long-term relationships with key clients (GPO members) and vendors. Understand member business objectives, negotiate contracts, and ensure satisfaction
• Market & Industry Insights
  Monitor industry trends, competitor activities, and market shifts to inform strategic direction and pricing decisions
• Cross-Functional Collaboration
  Work closely with marketing, finance, HR, and operations to align sales initiatives with broader business goals, design effective compensation plans, and integrate sales processes
• Forecasting & Reporting
  Forecast sales trends, track performance, and prepare reports for leadership. Use data analytics to identify opportunities and areas for improvement
• Vendor & Contract Negotiation
  Negotiate and manage vendor contracts, ensuring favorable terms for members while maintaining strong vendor relationships
• Customer Satisfaction & Issue Resolution
  Address escalated customer complaints, resolve disputes, and ensure high service standards

Key Skills
Leadership, strategic thinking, negotiation, analytical skills, strong communication, and deep understanding of group purchasing dynamics. Negotiated Supply Chain agreement that resulted in 90% of companies overall Cardiology revenues.

• Cultivated relationships with clients to enhance customer satisfaction and retention.
• Conducted product demonstrations, effectively showcasing features and benefits to potential customers.
• Collaborated with marketing team to develop promotional materials and campaigns.
• Managed inbound inquiries, providing timely responses and solutions to client needs.
• Leading Inside Sales Team in revenue growth until promoted to GPO Sales Director in August of 2008

• Developed strategic partnerships to enhance market presence and drive revenue growth.
• Conducted market research to identify new business opportunities and competitive trends.
• Collaborated with cross-functional teams to create tailored solutions for client needs.
• Managed client relationships, ensuring satisfaction and retention through regular follow-ups.
• Top Performer 2005-2008