Taylor Wilson
Milwaukee,WI
Summary
Proven to enhance customer satisfaction and operational efficiency at Kohl's through exceptional customer service and strong organizational skills. Demonstrated ability to foster loyalty, streamline service areas, and communicate effectively, ensuring a clean and welcoming environment. Skilled in multitasking and maintaining high standards of cleanliness, contributing to a positive customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Beverage Server
Sunrise Health Foods
07.2023 - 06.2024
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Maintained a clean and organized work environment, ensuring optimal service for patrons.
- Enhanced customer satisfaction by promptly serving beverages and attending to special requests.
- Developed rapport with regular customers, fostering loyalty and repeat business.
Floor Associate
Kohl's
11.2022 - 01.2023
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
Education
High School Diploma -
Rich Township Highschool
Milwaukee, WI05.2024
Skills
- Excellent customer service
- Strong Communication Skills
- Patience and Empathy
- Efficient multitasking
- Cleanliness and sanitation
Certification
CPR Certified
Timeline
Beverage Server
Sunrise Health Foods
07.2023 - 06.2024
Floor Associate
Kohl's
11.2022 - 01.2023
High School Diploma -
Rich Township Highschool
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