Taylor Wistort
Phoenix,AZ
Summary
Detail-oriented customer service professional with 2 years of experience in the software industry. Seeking a role at Yardi Systems to find a dynamic environment and greater flexibility, where I can grow and contribute to innovative solutions.
Overview
4
4
years of professional experience
Work History
Account Manager/Project Manager
NFocus Solutions
06.2022 - Current
- Increased and maintained client satisfaction by building strong relationships, providing exceptional customer service, and anticipating client needs.
- Managed a diverse portfolio of non-profit accounts while using data-driven insights to provide resources and products.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Lead and facilitated project meetings and trainings, ensuring all stakeholders are informed and engaged.
Barre Instructor
Pure Barre
07.2020 - Current
- Instructs classes after thorough preparation.
- Creates a sense of community and camaraderie within the studio and in classes.
- Serves patrons with sales & clerical duties.
- Develops customer relationships to improve experience and attendance.
- Completed 100 hours of training and obtained certification.
Education
Bachelor of Science - Psychology, Minor in Marketing
Grand Canyon University
12.2020
Skills
- Detail oriented
- Strong organizational skills
- Ability to prioritize tasks effectively
- Strong communication and interpersonal abilities
- Customer Service
- Phone experience
- Proficient in Microsoft Word & Excel
Timeline
Account Manager/Project Manager
NFocus Solutions
06.2022 - Current
Barre Instructor
Pure Barre
07.2020 - Current
Bachelor of Science - Psychology, Minor in Marketing
Grand Canyon University
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