Taylor Woodruff
Santa Barbara
Summary
Hardworking and detail-oriented team member with proven time management and team-leading skills. Driven to go above and beyond in service. Strong understanding of hospitality and guest relations, with an in-depth knowledge of food and beverage pairings. Dedicated to delivering positive guest experiences and building strong relationships.
Overview
6
6
years of professional experience
Work History
Lead Server
Coral Casino Beach and Cabana Club
Montecito
01.2024 - Current
- Handled guest inquiries and resolved concerns to enhance overall dining experience.
- Led the team in providing exceptional customer service in both regular service and event spaces.
- Worked with management to coordinate special functions and events.
- Trained new staff on service protocols and menu offerings for consistency.
- Managed opening and closing duties to facilitate restaurant operations.
- Assisted in developing training materials for improved service techniques.
Hostess, Server, Expeditor
Sidetrack Bar & Grill
Pleasanton
09.2019 - 08.2021
- Managed front of house at a restaurant.
- Responsibilities were seating and accommodating walk-in guests as well as managing reservations and answering phone inquiries.
- Developed skills including communication, customer service, time management, and team collaboration.
Education
Associate of Arts - English
Santa Barbara City College
Santa BarbaraSkills
- Customer Service
- Team collaboration
- Attention to detail
- Effective communication
- Training development
Timeline
Lead Server
Coral Casino Beach and Cabana Club
01.2024 - Current
Hostess, Server, Expeditor
Sidetrack Bar & Grill
09.2019 - 08.2021
Associate of Arts - English
Santa Barbara City College