Taylor Woodruff
Menomonie
Summary
Detail-oriented Scheduling/Staffing Resource Representative I skilled in enhancing operational efficiency and streamlining processes. Proven ability to manage high-volume workloads while fostering teamwork and collaboration across multidisciplinary teams.
Overview
10
10
years of professional experience
Work History
Scheduling Resource Representative I
Mayo Clinic Health System
Eau Claire, WI
02.2022 - Current
- Assisted in developing Ambulatory Centralized Scheduling within NWWI. Supported onboarding of departments and created sick call huddle spreadsheet and process.
- Coordinated staff time off requests and managed scheduling system to enhance operational efficiency.
- Collaborated with team members to streamline new processes.
- Facilitated development and refinement of My Nursing webpages.
- Utilized Excel to uphold Position Controls, supporting operational efficiency.
- Crafted prompt and efficient email replies to facilitate communication with staff and leadership.
- Guided leadership and staff in navigating UKG functionalities to ensure effective utilization of the system.
Patient Appointment Services Specialist
Mayo Clinic Health System
Eau Claire, WI
05.2018 - 02.2022
- Collaborated with multidisciplinary teams to enhance patient experience and care delivery.
- Implemented process improvements that streamlined service workflows and reduced patient wait times.
- Helped develop training materials and conducted sessions for new staff on service protocols and systems.
- Managed scheduling and coordination of services to ensure optimal resource allocation and efficiency.
- Managed high-volume workloads, prioritizing tasks to ensure timely completion and quality results.
Accounts Payable Clerk
Menards
Eau Claire, WI
01.2016 - 05.2018
- Processed vendor invoices accurately and efficiently, ensuring timely payments.
- Reconciled monthly statements to maintain accurate financial records.
- Managed expense reports, verifying compliance with company policies.
- Collaborated with internal teams to resolve discrepancies in billing.
- Trained new staff on accounts payable procedures and best practices.
Education
No Degree - Mortuary Science
Madison Area Technical College
Reedsburg, WIHigh School Diploma -
Baraboo High School
Baraboo, WI06-2012
Skills
- Technical troubleshooting
- Data entry proficiency
- Clairvia, UKG, Excel, SharePoint, and WordPress experience
- Teamwork and collaboration
- Organizational skills
- Attention to detail
- Problem-solving
- Time management
- Analytical thinking
- Multitasking
Timeline
Scheduling Resource Representative I
Mayo Clinic Health System
02.2022 - Current
Patient Appointment Services Specialist
Mayo Clinic Health System
05.2018 - 02.2022
Accounts Payable Clerk
Menards
01.2016 - 05.2018
No Degree - Mortuary Science
Madison Area Technical College
High School Diploma -
Baraboo High School