Dedicated nonprofit professional with a strong background in child welfare, case management, and crisis intervention. Experienced in implementing support programs that improve the safety, stability, and overall well-being of children and families. A compassionate advocate, effective communicator, and quick learner who works well with individuals from diverse backgrounds. Seeking a position within a collaborative, positive work environment that values inclusion, professional growth, and advocacy for others.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Child Welfare Specialist
Lawrence Hall Youth Services
Chicago, Illinois
06.2025 - Current
Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluation.
Developed strong relationships with clients, fostering trust and rapport to better support their needs throughout the case process.
Completed comprehensive assessments of families to identify needs and develop treatment plans.
Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
Strengthened client engagement by utilizing trauma-informed practices when engaging with children and families experiencing adversity.
Managed complex caseloads effectively while adhering to strict timelines as mandated by federal regulations or state policies.
Documented data and completed accurate updates to case records.
Facilitated regular meetings with families, social workers, and service providers to coordinate care and case progress.
EVENT BARTENDER
Morgan’s on Fulton
Chicago, IL
08.2024 - 08.2025
Collaborate with event coordinators to ensure timely service during high-volume events.
Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
Promoted a safe environment for guests by consistently monitoring alcohol consumption patterns and intervening when necessary.
Fostered positive and inclusive atmosphere, making every guest feel welcomed and valued.
Addressed and resolved customer complaints with professionalism, preserving event's reputation.
SERVER/BARTENDER
Jamesons Pub
Joliet, Illinois
08.2019 - 08.2024
Served individuals, large parties, and special events, while proficiently managing multiple priorities and adapting to guests' changing needs. Collaborated alongside team members to produce seamless service, resolved concerns professionally, and developed strong communication and customer engagement skills.
Daycare Assistant Teacher
Kiddie Academy
Plainfield, Illinois
05.2019 - 08.2021
Facilitated engaging educational activities to promote cognitive and social development in preschool-aged children.
Assisted lead teacher in classroom management, fostering a positive learning environment for students.
Collaborated with parents to communicate children's progress and address any concerns regarding their development.
Developed and maintained an inclusive environment that encouraged participation from all students, enhancing teamwork skills.
Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.
Child Welfare Specialist at State Of Louisiana, Department Of Children, Family ServicesChild Welfare Specialist at State Of Louisiana, Department Of Children, Family Services