Taylor Zielinska

Delivered exceptional dining experiences by maximizing revenue through effective sales techniques.

• Provided attentive service in high-volume environments while processing transactions accurately.
• Built rapport with guests while recommending menu items and upselling food and beverages.
• Utilized strong communication skills to foster guest loyalty and surpass sales targets.
• Demonstrated a positive and energetic attitude while interacting with customers. to foster customer satisfaction.
• Demonstrated teamwork and motivation, contributing positively to overall restaurant performance.
• Trained newly hired talent in key positions to enhance service quality and team effectiveness.
• Mentored junior trainers, enhancing instructional techniques and delivery effectiveness.
• Applied customer feedback to adapt service strategies and elevate guest satisfaction.

• Installed HVAC systems in residential and commercial buildings efficiently.
• Conducted routine maintenance and troubleshooting for heat pumps and air conditioning units.
• Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
• Collaborated with team to diagnose HVAC issues and implement effective repairs, enhancing service quality.
• Educated clients on HVAC system operation and energy-saving practices, improving customer satisfaction and efficiency.
• Maintained accurate records of services performed and parts used for each job.
• Documented all repair work performed on HVAC units according to company standards.
• Facilitated training sessions for new technicians on equipment handling and service protocols, ensuring adherence to safety standards. new technicians on equipment handling and service protocols.

Delivered quality plumbing services while fostering strong customer relationships. Identified customer needs and provided tailored repair options to improve satisfaction. Recommended solutions that aligned with sales goals, fostering customer trust and loyalty. Upsold appropriate services, generating repeat business and maintaining trust. Demonstrated strong communication and problem-solving skills in all interactions. Committed to safety and quality workmanship in every task performed. Exhibited professionalism in all customer interactions. to consistently achieve high customer satisfaction levels.

• Assisted senior plumbers in installing and repairing residential plumbing systems.
• Supported troubleshooting efforts for plumbing issues in various client locations.
• Maintained tools and equipment to ensure proper functionality and safety standards.