Summary
Overview
Work History
Education
Skills
Creative Writing
Timeline
Generic

Taylor Zirilli

Dedham,MA

Summary

Proven to excel in high-pressure environments, I leveraged strong multitasking and communication skills at both of my serving jobs to enhance guest experiences and streamline service. Adept in POS systems and customer service, I consistently fostered positive relationships, driving repeat business and maintaining meticulous attention to detail. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

4
4
years of professional experience

Work History

Server

The Common Room
03.2024 - Current
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Cultivated warm relationships with regular customers.

Server

Horse Thieves Tavern
08.2021 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Sales Associate

Marshalls & HomeGoods
05.2020 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Science - Communication And Minor in Business

The University of Massachusetts Amherst
Amherst, MA
05.2026

High School Diploma -

Dedham High School
Dedham, MA
05.2024

Skills

Strong Work Ethic

Good communication skills

Collaborative and Team-Oriented

Customer Service

Attention to Detail

Creative Writing

As a published author in the Massachusetts Daily Collegian, I have demonstrated strong writing and research skills, developing compelling narratives that engage and inspire readers. My writing allows me to bring fresh perspectives and meaningful ideas to the forefront, while expressing myself through thoughtful storytelling. I am passionate about using my voice to report on issues that matter, aiming to contribute positively to the world through my work.

Timeline

Server

The Common Room
03.2024 - Current

Server

Horse Thieves Tavern
08.2021 - 08.2023

Sales Associate

Marshalls & HomeGoods
05.2020 - 01.2021

Bachelor of Science - Communication And Minor in Business

The University of Massachusetts Amherst

High School Diploma -

Dedham High School
Taylor Zirilli