Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Taylor Anne Liles

Columbus,OH

Summary

Dynamic sales associate with a proven track record at Gorjana, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Proficient in cash handling and maintaining a welcoming environment, ensuring repeat business and a positive shopping experience. Reliable and outgoing team player.

Overview

3
3
years of professional experience

Work History

Sales Associate

Gorjana
10.2024 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Lifeguard

Upper Arlington Parks and Recreation
05.2023 - 09.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.

Office Worker

Upper Arlington Parks and Recreation
05.2022 - 09.2022

Sold various Memberships

Handled financial transactions

Solved patron issues

Education

GED -

Upper Arlington High School
Columbus, OH
05.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Money handling
  • Flexible schedule

Timeline

Sales Associate

Gorjana
10.2024 - 03.2025

Lifeguard

Upper Arlington Parks and Recreation
05.2023 - 09.2024

Office Worker

Upper Arlington Parks and Recreation
05.2022 - 09.2022

GED -

Upper Arlington High School
Taylor Anne Liles