Taylor Blankenship
Pottsboro,TX
Summary
I am highly energized, self motivated and dedicated to my customers. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
13
13
years of professional experience
Work History
Internet Sales Director
Gunn Nissan/Four Stars Nissan
02.2023 - 10.2023
- Responded to internet inquiries and phone calls in timely matter.
- Increased sales and customer satisfaction through personalized servicing.
- Provided superior and individualized customer service.
- Updated company website with deals and product packages.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Exceeded targets by building, directing, and motivating high-performing sales team.
Internet Sales Professional
Classic Kia Carrollton
04.2021 - 02.2023
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Internet Sales Director
Freedom CDJR
07.2020 - 04.2021
- Responded to internet inquiries and phone calls in timely matter.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Updated company website with deals and product packages.
Internet Sales Director/BDC Sales Manager
Frisco CDJR
10.2018 - 07.2020
- Manage and Train our Internet Sales Managers and, Agents
- Responded to internet inquiries and phone calls in timely matter.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Updated company website with deals and product packages.
- Trained sales staff on company procedures and salesmanship.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Sales Consultant
Longo Toyota of Prosper
03.2018 - 10.2018
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
Internet Sales Manager
Huffines Kia McKinney
02.2016 - 03.2018
- Sell New and Pre-owned cars
- Responded to internet inquiries and phone calls in timely matter.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior and individualized customer service.
Internet Sales Consultant
David McDavid Honda Frisco
12.2014 - 02.2016
- Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Internet Sales Manager
Nissan of McKinney
11.2013 - 12.2014
- Responded to internet inquiries and phone calls in timely matter.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior and individualized customer service.
Internet Sales Manager
Huffines Kia McKinney
02.2011 - 11.2013
- Responded to internet inquiries and phone calls in timely matter.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior and individualized customer service.
Education
High School Diploma -
Homeschool
The Colony05.2004
Skills
- Internet Sales
- Lead Qualification
- New Product Information
- Customer Experience
- Outbound Calls
- Setting Up Appointments
- Interpersonal Communication Skills
Timeline
Internet Sales Director
Gunn Nissan/Four Stars Nissan
02.2023 - 10.2023
Internet Sales Professional
Classic Kia Carrollton
04.2021 - 02.2023
Internet Sales Director
Freedom CDJR
07.2020 - 04.2021
Internet Sales Director/BDC Sales Manager
Frisco CDJR
10.2018 - 07.2020
Sales Consultant
Longo Toyota of Prosper
03.2018 - 10.2018
Internet Sales Manager
Huffines Kia McKinney
02.2016 - 03.2018
Internet Sales Consultant
David McDavid Honda Frisco
12.2014 - 02.2016
Internet Sales Manager
Nissan of McKinney
11.2013 - 12.2014
Internet Sales Manager
Huffines Kia McKinney
02.2011 - 11.2013
High School Diploma -
Homeschool
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