Taylor McNew
Speedwell,TN
Summary
Friendly Customer Service/Care Specialist with excellent skills in patient relations and office management. Skilled using different types of software (eClinicalWorks); for appointment scheduling, EMR, ect. Well organized and accurate in managing patient flow. Dedicated in what I do, with proven track record of providing very punctual and exceptional customer service to all patients, with a compassionate & caring attitude . Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic and make sure it's always done effectively, in an independent environment with little to no supervision. I strive to be a responsible and productive worker.
Overview
9
9
years of professional experience
Work History
Front Desk Medical Receptionist
D.R. BARRY'S Office
01.2014 - 12.2022
- Ensured availability of treatment information by filing and retrieving patient records
- Took care of inventory; Lobbies' supplies as well as staffs' supplies.
- Coordinated patient scheduling, check-in & check-out
- Helped patients complete necessary medical forms and documentation.
- Used computer programs and registration system daily.
- Completed patient referrals to other medical specialists.
- Greeted and interacted with patients to provide information, answer questions and assist with their appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards
Education
High school diploma - English Language And Literature
Cumberland Gap High School
661 Old Jacksboro Pike, Cumberland Gap, TN 3772405.2013
Skills
- Office experience- Telephone etiquette, Verbal communication,Patient Engagement,Workflow Processes,Office Organization
- Multitasking
- Managing schedules and maintaining accurate patient records
- Online Computer Systems, Computer Proficiency
- Patient Data Processing- Exceptional Attention to Detail
- Information Documentation
- Customer Inquiries
- Adaptable and Flexible
Additional Information
- Willing to relocate: Anywhere
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk Medical Receptionist
D.R. BARRY'S Office
01.2014 - 12.2022
High school diploma - English Language And Literature
Cumberland Gap High School
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