Taylor Hill
MD
Work Preference
Summary
Analytical professional with technical expertise and critical thinking skills in data-driven environments. Recognized for high productivity and swift task completion. Specializes in time management, software adaptability, and effective communication. Demonstrates strong teamwork, problem-solving, and leadership capabilities to drive success.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
12.2025 - 05.2026
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Trainee
Baltimore Police Deaprtment
Baltimore, Maryland
11.2023 - 12.2025
- Attended training sessions to learn police procedures and community safety protocols.
- Participated in simulations to understand emergency response strategies thoroughly.
- Collaborated with team members to effectively advance public safety initiatives and foster community engagement.
- Supported officers in daily patrols and community outreach programs to enhance community relations.
- Observed and reported suspicious activities to senior officers promptly.
- Organized documents and maintained accurate records for case files, ensuring accessibility for investigations.
- Attended training sessions and meetings to learn new information and develop personal skills.
- Filled out timesheets and paperwork according to identified requirements.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Collected, arranged, and input information into database system.
Store Manager/Supervisor
Gallo Clothing
04.2020 - 11.2023
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new team members.
Omni Associate
Kohl’s
09.2020 - 12.2021
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
Cashier
Burger King
Baltimore, USA
05.2019 - 06.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Managed cash register operations, ensuring accurate transactions during opening and closing procedures.
- Processed customer transactions efficiently and accurately at a fast-paced restaurant.
- Assisted customers with menu selections and special requests, enhancing their dining experience during busy hours.
- Greeted customers and addressed inquiries about store products and services, fostering a welcoming environment.
- Maintained cleanliness and organization of the front counter and dining area.
- Monitored inventory levels of supplies, ensuring availability during peak times.
Cashier
McDonald's
Baltimore, USA
07.2018 - 12.2019
- Processed customer transactions efficiently and accurately.
- Handled cash register operations, including opening and closing procedures.
- Guided customers in menu selections and special requests during peak hours, enhancing customer satisfaction.
- Ensured cleanliness and organization creating a welcoming environment for guests.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School -
Benjamin Franklin High School At Masonville Cove
Skills
- Customer service
- Community outreach
- Case documentation
- Data entry support
- Records management
- Administrative support
- Compliance regulations
- Supply chain coordination
- Team collaboration
- Emergency response planning
- Critical thinking
- Attention to detail
- Leadership qualities
- Professional communication
- Multitasking and organization
- Positive and professional
- Strong work ethic
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Delivery Driver
Amazon
12.2025 - 05.2026
Trainee
Baltimore Police Deaprtment
11.2023 - 12.2025
Omni Associate
Kohl’s
09.2020 - 12.2021
Store Manager/Supervisor
Gallo Clothing
04.2020 - 11.2023
Cashier
Burger King
05.2019 - 06.2020
Cashier
McDonald's
07.2018 - 12.2019
High School -
Benjamin Franklin High School At Masonville Cove