TAYONA GRANT
WASHINGTON,US
Summary
Enthusiastic and highly motivated hospitality industry professional with over 4 years of experience and strong desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Concierge
Nvt Staffing
Washington, US
02.2025 - Current
- Greeting/ welcoming guests, verifying identity, guiding visitors
- Providing outstanding guest services by efficiently addressing accommodations and requests, delivering positive experiences and enhancing guest satisfaction.
- Attending & Coordinating incoming phone calls, emails, and other communication forms across departments, directing calls and inquiries
- Maintaining secure premises by implementing access controls and monitoring activity, via CCVT, & visual inspection; ensuring a safe environment for all residents.
- Conducting regular safety protocol assessments
- Documenting significant changes in condition of vicinity, residents, and surrounding areas.
- Managing incoming/ outgoing packages
- Coordinating building maintenance request/ repairs
Education
High School Diploma - Clinical Medical Assistant
SOME Center for Employment Training
Washington, DCThurgood Marshall Academy
Washington, DCBasic Life Support/ CPR -
Certification
Fair Housing -
Certification
Skills
- Attention to detail
- Adaptability
- CCTV monitoring
- Effective communication/ documentation
- Professional demeanor
- Outstanding customer service
- Managing access control
References
Zabrina Ames
Thurgood Marshall Academy (Community and External Affairs Coordinator)
Zames@tmapchs.org
(202)-607-4216
Dr. Antoine Kirby
(Ward 4 Committeeman, commissioner for District 4CO2)
dr.kirby@me.com
Timeline
Concierge
Nvt Staffing
02.2025 - Current
Basic Life Support/ CPR -
Certification
Thurgood Marshall Academy
High School Diploma - Clinical Medical Assistant
SOME Center for Employment Training
Fair Housing -
Certification