Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Taysha Casanova

Kissimmee

Summary

Results-driven professional with strong focus on team collaboration and achieving outcomes. Skilled in conflict resolution, operational oversight, and adapting to changing needs. Known for reliability, leadership, and effective communication, driving team success and operational excellence.

Overview

13
13
years of professional experience

Work History

Manager on Duty

Capital Vacations
11.2023 - Current
  • Trained employees in essential job functions.
  • Ensured special events at resort were up to company standard while improving processes where appropriate to enhance the overall guest experience.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Assistant Manager

Discovery Clothing
11.2021 - 11.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Facilitated team-building activities, enhancing team cohesion and morale.

Assistant Store Manager

TJX Companies
12.2012 - 03.2020
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.

Education

General Education

Mulberry High School
Mulberry
06-2011

Skills

  • Customer service focus
  • Quality control
  • Staff training and development
  • Scheduling proficiency
  • Industry awareness
  • Budgeting expertise
  • Policy enforcement
  • Decision-making
  • Strategic planning
  • Task delegation
  • Complex Problem-solving
  • Operations management

Accomplishments

TJX Companies:

- Subject Matter Expert, responsible for assisting with the training and launching of 25 new locations, as well deployment of coordinators and store staff.


Discovery Clothing:

- Efficiently reduced employee turnover rate through two way feedback with all staff members.

Capital Vacations:


- Diligently learned company procedures and operations, resulting in a promotion, which included the building of the activity schedule to enrich the customer engagement.

Timeline

Manager on Duty

Capital Vacations
11.2023 - Current

Assistant Manager

Discovery Clothing
11.2021 - 11.2023

Assistant Store Manager

TJX Companies
12.2012 - 03.2020

General Education

Mulberry High School

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