Teanna Vanderlip
Greenville,MI
Summary
Motivated Key Holder with strong customer engagement and team collaboration skills. Ensures optimal customer service and satisfaction while managing accurate cash register transactions. Committed to training new staff and maintaining smooth store operations.
Overview
4
4
years of professional experience
Work History
Key Holder
Shoe Dept. Encore
Greenville, MI
04.2025 - Current
- Assisted in daily store operations, ensuring optimal customer service and satisfaction.
- Managed cash register transactions accurately and efficiently during shifts.
- Organized merchandise displays to enhance visual appeal and drive sales.
- Trained new employees on operational procedures and customer engagement techniques.
- Monitored inventory levels, conducting stock checks to maintain product availability.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Assisted in training and onboarding of new employees, accelerating their acclimatization to store environment.
- Marked-down clearance items and relocated merchandise to proper store areas.
Sales Associate
Marshalls TJX Companies
Greenville, MI
03.2024 - 04.2025
- Assisted customers with product selections, enhancing overall shopping experience and satisfaction.
- Maintained organized sales floor, ensuring merchandise was properly displayed and easily accessible.
- Processed transactions efficiently using point-of-sale systems, reducing wait times for customers.
- Collaborated with team members to achieve sales goals and promote store promotions effectively.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Representative
Leppinks
Belding, MI
06.2022 - 08.2022
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Informed customers of promotions to increase sales productivity and volume.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
High School Diploma -
Belding High School
Belding, MISkills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Store maintenance
- Bank deposits
- Staff training and development
- Staff oversight
- Inventory monitoring
- Task delegation
- Employee scheduling
- Store operations oversight
- Opening and closing coordination
- Multitasking and prioritizing
- Relationship building
- Flexible work schedule
- Employee training
- Inventory and stocking
- Merchandise promotion and display
- New store setups
- Performance monitoring
- Shelving
- Product sales
- POS terminal operation
- Goal setting and achievement
- Store reset and recovery
Timeline
Key Holder
Shoe Dept. Encore
04.2025 - Current
Sales Associate
Marshalls TJX Companies
03.2024 - 04.2025
Sales Representative
Leppinks
06.2022 - 08.2022
High School Diploma -
Belding High School