Overview
Work History
Education
Skills
Certification
Honors Awards Scholarships
References
Timeline
Generic

Teegan Hickey

Richland,WA

Overview

1
1
year of professional experience
1
1
Certification

Work History

IT Help Desk Technician

Robinson Tech
Kennewick, WA
04.2024 - 05.2024
  • Documented all help desk activities including customer inquiries, resolutions, system configurations.
  • Provided technical support to internal customers in a timely manner.
  • Installed and configured new hardware, software and peripheral devices.

Manufacturing Technician

PDS Tech
07.2023 - 08.2023
  • Documented results of all tests performed and reported any discrepancies.
  • Followed detailed instructions from engineering personnel during production runs.

Cashier

WingStop
Richland
05.2023 - 11.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Cyber Security/Computer Science

Tri-Tech Skills Center
Kennewick, WA
06.2024

Hanford High School
Richland, WA
06.2024

Skills

  • Troubleshooting
  • Customer Service
  • Computer Building
  • Networking
  • Hardware Configuration
  • Software Installation

Certification

  • CodeHS Certified, Certificate Of Achievement, for passing the CodeHs level 1 cybersecurity certification
  • AWS Academy Graduate, AWS Academy Data Center Technician course
  • Cisco Academy, Networking Basics Badge
  • Cisco Academy, Introduction to Cybersecurity Badge

Honors Awards Scholarships

  • Most Employable Student x4, It is the award for Tri-Tech students who do the best within their class. An A grade, excellent attendance, and a positive attitude.
  • Certificate Of Completion, 08/01/23, This certificate went out to everyone who completed the Internship and showed you did good work and were reliable throughout it.
  • Student Of The Month x5, It is a monthly recurring award at Tri-Tech with various months focusing on different important aspects.

References

References available upon request.

Timeline

IT Help Desk Technician

Robinson Tech
04.2024 - 05.2024

Manufacturing Technician

PDS Tech
07.2023 - 08.2023

Cashier

WingStop
05.2023 - 11.2023

Cyber Security/Computer Science

Tri-Tech Skills Center

Hanford High School

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Teegan Hickey