Teighler-Paige Labajo-Cleaver
Ewa Beach
Summary
Dynamic guest services professional with luxury expertise at Tony Group Autoplex. Successfully implemented a feedback system for continuous improvement and cost-saving measures while enhancing employee engagement. Skilled in training guest services agents and fostering effective communication, ensuring exceptional guest experiences and seamless service coordination.
Overview
1
1
year of professional experience
Work History
Guest Services
Tony Group Autoplex
02.2025 - 04.2025
- Implemented a feedback system, leading to continuous improvement of guest services based on client input.
- Implemented cost-saving measures without compromising the quality of guest services or amenities provided.
- Collaborated with other hotel departments to ensure seamless coordination of guest services.
- Spearheaded initiatives aimed at enhancing employee engagement within the Guest Services Team.
Sales Associate
Victoria's Secret & PINK
01.2025 - 03.2025
- Assisted customers with product selections and sizing to enhance shopping experience.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Responded to customer inquiries promptly, providing knowledgeable assistance on products.
- Monitored sales floor activity, adjusting displays to attract customer attention effectively.
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
Customer Service Representative
Infinitea Cafe
02.2024 - 11.2024
- Assisted customers with inquiries, providing accurate information and solutions to enhance satisfaction.
- Handled product returns and exchanges, ensuring compliance with company policies and procedures.
- Utilized customer relationship management (CRM) software to track interactions and resolve issues efficiently.
- Collaborated with team members to address customer concerns, fostering a supportive service environment.
Sales Associate
Jeans Warehouse
03.2024 - 05.2024
- Assisted customers with product selection and provided detailed information on features and benefits.
- Maintained organized sales floor and ensured merchandise was well-stocked and visually appealing.
- Processed transactions accurately using point-of-sale systems while ensuring a smooth checkout experience.
- Collaborated with team members to achieve daily sales goals and enhance customer satisfaction.
Education
No Degree -
Mililani Middle School
Mililani Town, HIHigh School Diploma -
Mililani High School
Mililani Town, HI05-2023
No Degree -
Mililani Uka Elementary
Mililani Town, HISkills
- Luxury guest services expertise
- Guest services expertise
- Guest services agent training
- Guest services assistance
- Good Communication
- Retail Experience
Timeline
Guest Services
Tony Group Autoplex
02.2025 - 04.2025
Sales Associate
Victoria's Secret & PINK
01.2025 - 03.2025
Sales Associate
Jeans Warehouse
03.2024 - 05.2024
Customer Service Representative
Infinitea Cafe
02.2024 - 11.2024
No Degree -
Mililani Middle School
High School Diploma -
Mililani High School
No Degree -
Mililani Uka Elementary
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