My vision is that all team members contribute with their full potential; each person using their skills to deliver excellent service to customers. Direct and motivate the store team to provide service in accordance with the TH Customer Service Program. Generate sales and profit, minimize loss, while ensuring the store is visually appealing and impeccably maintained. Assist in developing all associates to be knowledgeable in areas of product and sales; by communicating openly, honestly, and constructively. Promote products through excellent customer service. Welcome customers, guide them through the products, answer questions, and make sure guests have a pleasant shopping experience.